As a Professional Services Field Consultant (FC), you will join our team as an essential contributor, helping our strategic customers successfully deploy and adopt Rubrik’s data security and cyber resilience platform. This is a crucial, customer-facing role designed for a motivated individual ready to rapidly build expertise in modern hybrid cloud environments.
We are looking for a highly responsible and trustworthy professional eager to take ownership of tasks and deliverables. The ideal candidate must be open to change, thrive in a dynamic, fast-paced setting, and demonstrate the ability to rapidly learn and adapt to new technologies. You will support senior consultants, execute complex configuration tasks, and assist in providing customers with optimised data management solutions.
What you'll do:- Implementation Execution: Work closely with Customer, Sales and Project Manager to execute and support the implementation projects, ensuring configurations and deployments are completed accurately and on time.
- Customer Trust and Reliability: Consistently demonstrate responsibility and follow-through on assigned tasks, contributing to a relationship of trust with client technical teams.
- Technical Assistance: Assist with the end-to-end installation, initial configuration, and optimisation of Rubrik solutions, focusing on cluster deployment, policy setup, and infrastructure integration.
- Feature Adoption Support: Support the deployment and configuration of advanced features like cyber recovery workflows, immutable backup policies, and secure platform management.
- Knowledge Development & Transfer: Absorb and apply technical product knowledge, assisting senior team members in providing effective education to customer operations teams on best practices.
- Project Support: Support project coordination efforts, assist in managing internal resources, and help track activities to ensure deliverables stay within scope and time constraints.
- Continuous Learning: Maintain a commitment to being a fast learner, proactively seeking training and certifications to stay current with Rubrik features, cloud services (AWS, Azure, GCP), and emerging industry trends.
- Documentation: Contribute to the creation of high-quality deployment documentation, configuration guides, and operational best practices.
Experience & Technical Acumen
- 6+ years of hands-on experience in implementing, migrating, or supporting Enterprise IT Infrastructure environments (Storage, Networking, Virtualisation, or Backup/Recovery).
- Experience assisting on multi-month engagements, supporting the ingestion of workloads (Databases, NAS, Virtualisation) with customer resources.
- Expertise in translating basic technical concepts into actionable tasks and demonstrating task ownership (responsibility).
Essential Consulting & Behavioral Traits:
- Trust & Integrity: Eagerness to build strong, trustworthy working relationships with technical counterparts.
- Accountability: High degree of responsibility and dedication to completing assigned tasks accurately and on schedule.
- Adaptability: Demonstrable ability to be open for changes and quickly adjust focus or learn new skills when faced with evolving project requirements.
- Curiosity: A strong intrinsic desire to be a fast learner and quickly master new software features and best practices.
- Strong written and verbal communication skills.
- Location: Bengaluru, Karnataka (Hybrid)
- Work Hours: 5:30 PM - 2:30 AM IST
Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik’s offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.
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Inclusion @ RubrikAt Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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