The Role
The Senior Executive - II Operation oversees daily hospital operations, including patient flow, staffing, and resource allocation. They manage department staff, participate in quality improvement initiatives, enhance patient experience, and ensure timely reporting and documentation of operations and invoicing.
Summary Generated by Built In
- Operational Oversight: Oversee day-to-day operations within the hospital, including patient flow, staffing, and resource allocation. Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement. Timely reporting, passing the information to relevant department/person without delay, Proper documentation within 24 hours after meetings/discussions with internal or external stakeholders followed with timely closure of open points.
- Staff Management: Supervise and support department managers and staff members to ensure high-quality patient care delivery. Monthly Duty roaster planning, Staff Leave Management.
- Quality Assurance: Participate in quality improvement initiatives aimed at enhancing patient outcomes and satisfaction. Conduct regular audits and assessments to identify opportunities for process optimization and risk mitigation.
- Patient Experience: Collaborate with patient services and clinical teams to enhance the overall patient experience and satisfaction. Address patient concerns and complaints in a timely and compassionate manner, implementing corrective actions as necessary.
- Submission invoice and all document on time to hospital management and any stake holder.
The Company
What We Do
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day.
Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.
