Manage and support Ericsson ENM/ENIQ network management systems, troubleshoot, and maintain network infrastructure while collaborating with cross-functional teams.
Join our Team
About this opportunity
We are hiring a Senior NMS/OSS Engineer to manage and support network management systems, primarily Ericsson ENM/ENIQ, along with the associated infrastructure. You will work with cross-functional teams and vendors to ensure optimal availability, performance, and reliability. This role may require on-call or shift participation.
You will bring
• Proven hands-on experience with Ericsson ENM/ENIQ v23+ (rack-mounted/blade). • Strong troubleshooting, scripting (Unix/Shell/Python), and database skills (Sybase IQ, Vertica, PostgreSQL). • Expertise in Linux (RHEL/CentOS) and Windows Server administration. • Knowledge of OSS northbound interfaces, LDAP, BIND, PKI, IDAM, TBAC/RBAC. • Hardware (HP rack/blade), virtualization (VMware, vSphere), basic network and storage troubleshooting. • Good communication, coordination, and documentation abilities.
What you will do
• Deploy, configure and maintain Ericsson ENM/ENIQ (rack-mounted and blade deployments). • Administer and troubleshoot the NMS/OSS stack, including northbound interfaces to other OSS/element management tools. • Manage and maintain server, virtualization and storage infrastructure that supports NMS/OSS systems. • Perform OS and database administration tasks, run SQL queries and manage DBMS-related issues. • Implement patches, upgrades and package deployments for ENM/ENIQ and related components. • Create and maintain monitoring, backup, and recovery procedures; perform regular health checks and capacity planning. • Develop and maintain automation scripts, operational runbooks and system documentation. • Troubleshoot network, signaling and integration issues; liaise with vendors (Ericsson, Anritsu, Adva, etc.) as required. • Support reporting and analytics flows (SAP BO, Tableau) where applicable. • Participate in incident management, root cause analysis and continuous improvement initiatives.
Key Qualification
• Degree in Computer Science, Information Technology, Electronics, Telecommunications or equivalent practical experience. • Proven experience in NMS/OSS administration, network integration and troubleshooting in carrier or large enterprise environments.
About this opportunity
We are hiring a Senior NMS/OSS Engineer to manage and support network management systems, primarily Ericsson ENM/ENIQ, along with the associated infrastructure. You will work with cross-functional teams and vendors to ensure optimal availability, performance, and reliability. This role may require on-call or shift participation.
You will bring
• Proven hands-on experience with Ericsson ENM/ENIQ v23+ (rack-mounted/blade). • Strong troubleshooting, scripting (Unix/Shell/Python), and database skills (Sybase IQ, Vertica, PostgreSQL). • Expertise in Linux (RHEL/CentOS) and Windows Server administration. • Knowledge of OSS northbound interfaces, LDAP, BIND, PKI, IDAM, TBAC/RBAC. • Hardware (HP rack/blade), virtualization (VMware, vSphere), basic network and storage troubleshooting. • Good communication, coordination, and documentation abilities.
What you will do
• Deploy, configure and maintain Ericsson ENM/ENIQ (rack-mounted and blade deployments). • Administer and troubleshoot the NMS/OSS stack, including northbound interfaces to other OSS/element management tools. • Manage and maintain server, virtualization and storage infrastructure that supports NMS/OSS systems. • Perform OS and database administration tasks, run SQL queries and manage DBMS-related issues. • Implement patches, upgrades and package deployments for ENM/ENIQ and related components. • Create and maintain monitoring, backup, and recovery procedures; perform regular health checks and capacity planning. • Develop and maintain automation scripts, operational runbooks and system documentation. • Troubleshoot network, signaling and integration issues; liaise with vendors (Ericsson, Anritsu, Adva, etc.) as required. • Support reporting and analytics flows (SAP BO, Tableau) where applicable. • Participate in incident management, root cause analysis and continuous improvement initiatives.
Key Qualification
• Degree in Computer Science, Information Technology, Electronics, Telecommunications or equivalent practical experience. • Proven experience in NMS/OSS administration, network integration and troubleshooting in carrier or large enterprise environments.
Ericsson Kolkata, West Bengal, IND Office
Ericsson Kolkata Hub Office
Planned smart‑green New Town with wide roads, parks and malls, minutes from the airport and close to Salt Lake’s IT hub. Eco Park and business parks like Ecospace add leisure and convenience for families and professionals.
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead the design and implementation of Netcool solutions, integrating multi-vendor environments, managing complex troubleshooting, and mentoring junior engineers in DevOps practices.
Top Skills:
AnsibleDb2DockerIbm Netcool SuiteJavaJenkinsKubernetesLinuxMySQLOraclePerlPostgresPythonShellUnix
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The BMC Helix ITSM Solution Architect manages and optimizes BMC ITSM modules, delivers custom workflows, ensures compliance, and mentors junior team members.
Top Skills:
Bmc Helix ItsmBmc RemedyBmc Smart ReportingDeveloper StudioDigital WorkplaceDockerGitHelix Innovation SuiteJavaScriptJenkinsKubernetesOraclePostgresPythonRestShellSmart ItSoap
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The role involves providing L2 support for Sandvine solutions, troubleshooting telecom protocols, managing incidents, and implementing traffic shaping strategies.
Top Skills:
Deep Packet InspectionDiameterDynatraceGxGyHelixLinuxPostgresRadiusRemedySandvineTcp DumpTelecom Packet CoreVerticaWireshark
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.

