Responsible for monitoring, incident management, and performance optimization of CS Core, EPC, and IMS networks, ensuring SLA compliance and network improvements.
Join our Team
About this OpportunityResponsible for end-to-end monitoring, incident management, performance analysis, and optimization of CS Core, Packet Core (EPC), and IMS networks. The role ensures proactive issue detection, SLA compliance, and continuous network performance improvement.
You Will Bring
• Strong experience in CS Core, EPC (MME, SGW, PGW), and IMS (VoLTE/VoWiFi) • Expertise in KPI monitoring, RCA, and performance optimization • Knowledge of LTE/VoLTE signaling and core network architecture • Hands-on with tools like ENM, ENIQ, Cisco Prime, etc. • Strong analytical, problem-solving, and communication skills
What Will You Do
• Monitor CS/PS/IMS KPIs in real time and detect threshold breaches • Manage incidents end-to-end with RCA and timely escalation • Generate operational and KPI performance reports • Analyze trends and perform optimization (parameter tuning, KPI improvement) • Ensure SLA compliance and service quality • Coordinate with NOC, engineering teams, and stakeholders • Support maintenance activities and validate post-change performance
Success Metrics• SLA adherence (MTTD / MTTR) • Accurate monitoring and reporting • Reduction in repeat issues and KPI degradation • Improved network performance and customer satisfaction
Key Qualification
• Bachelor's degree in Telecom/Electronics/Computer Science • 5-8+ years in Core Network Monitoring & Optimization • Strong knowledge of KPIs (Accessibility, Retainability, Availability) • Experience in troubleshooting, KPI analysis, and reporting • Preferred: Automation, scripting, and trace analysis
About this OpportunityResponsible for end-to-end monitoring, incident management, performance analysis, and optimization of CS Core, Packet Core (EPC), and IMS networks. The role ensures proactive issue detection, SLA compliance, and continuous network performance improvement.
You Will Bring
• Strong experience in CS Core, EPC (MME, SGW, PGW), and IMS (VoLTE/VoWiFi) • Expertise in KPI monitoring, RCA, and performance optimization • Knowledge of LTE/VoLTE signaling and core network architecture • Hands-on with tools like ENM, ENIQ, Cisco Prime, etc. • Strong analytical, problem-solving, and communication skills
What Will You Do
• Monitor CS/PS/IMS KPIs in real time and detect threshold breaches • Manage incidents end-to-end with RCA and timely escalation • Generate operational and KPI performance reports • Analyze trends and perform optimization (parameter tuning, KPI improvement) • Ensure SLA compliance and service quality • Coordinate with NOC, engineering teams, and stakeholders • Support maintenance activities and validate post-change performance
Success Metrics• SLA adherence (MTTD / MTTR) • Accurate monitoring and reporting • Reduction in repeat issues and KPI degradation • Improved network performance and customer satisfaction
Key Qualification
• Bachelor's degree in Telecom/Electronics/Computer Science • 5-8+ years in Core Network Monitoring & Optimization • Strong knowledge of KPIs (Accessibility, Retainability, Availability) • Experience in troubleshooting, KPI analysis, and reporting • Preferred: Automation, scripting, and trace analysis
Ericsson Kolkata, West Bengal, IND Office
Ericsson Kolkata Hub Office
Planned smart‑green New Town with wide roads, parks and malls, minutes from the airport and close to Salt Lake’s IT hub. Eco Park and business parks like Ecospace add leisure and convenience for families and professionals.
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The role involves ensuring smooth telecom IN Network operations, handling maintenance, problem management, and quality service handovers in a mobile network environment.
Top Skills:
2G3G4GCapCcnaComputer EngineeringComputer ScienceDbmsDiameterInapIntelligent Network ChargingLinuxMapOracleRedhatScapv1SolarisTelecommunication Engineering
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Linux Administrator provides system administration support for telecom service providers, ensuring high uptime, customer satisfaction, and automation through scripting.
Top Skills:
AixAnsibleDockerKubernetesLinuxOpenshiftRhelShell ScriptsSolarisVMware
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead process governance for managed services to standardize processes, track KPIs, identify automation/AAA opportunities, run audits and gap analyses, implement improvements, and coordinate stakeholders to increase process-based autonomy aligned with ANO ways of working.
Top Skills:
AaaAi/MlAnalyticsAutomationBpmsEtomIso StandardsItilLeanMsdpSix SigmaTmforum Ano
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
