Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions.
We are seeking a Senior DevOps Engineer with deep expertise in GCP and OpenStack to architect, scale, and optimize our multi-cloud infrastructure. In this role, you will play a key part in designing and maintaining our OpenStack environment, ensuring reliability, security, and performance while collaborating closely with global engineering teams.
This is an opportunity to influence the future of our cloud ecosystem by building modern, automated, and scalable solutions. You’ll work on high-impact initiatives, ranging from OpenStack evolution, hybrid cloud integration, and container orchestration, to automation and observability improvements.
Responsibilities:
- Architect and evolve our OpenStack environment.
- Linux configuration and troubleshooting.
- Design and maintain availability zones.
- Collaborate with other architects and engineers on the design/deployment of our OpenStack environment.
- Collaborate with engineers to troubleshoot, test, and build the platform.
- Work across teams to provide feedback and guidance in the evolution of platform support.
- Understand cluster requirements with evolving customer needs; design and implement solutions meeting those requirements.
- Create and document processes and procedures through comprehensive testing.
- Effectively communicate with cloud tenants as required.
- Be willing to participate in an on-call rota.
- 5+ years of experience with Linux configuration and troubleshooting.
- 4+ years of experience designing and maintaining OpenStack networking including OVS/OVN, and interfacing with hardware networks.
- Strong client service orientation and ability to maintain positive partnerships.
- Solid understanding and hands-on experience of OpenStack core services such as Neutron, Nova, and Cinder
- Detailed knowledge of one of the public clouds.
- Experience with Containers.
- Automation using tools such as Ansible, Puppet, BASH, and Python scripting.
- Excellent planning and problem-solving skills.
- Organized, with a track record of managing complex projects.
- Ability to work with internal developers to collect feedback, prioritize tasks, and manage the engineering backlog.
- Willingness to roll up your sleeves and help out with hardware and software issues.
Nice to have:
- Certified OpenStack Administrator or equivalent experience.
- Experience in Kubernetes cluster design and operations.
- Familiarity with data center design (rack layouts, power, and cooling).
- Strong Cisco networking skills.
- Participation in the OpenStack community and contributions to core projects.
- Hands-on knowledge of observability tools (Prometheus, Grafana).
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
