Vonage is a global leader in cloud communications, helping businesses accelerate their digital transformation. Vonage Integration Suite, VGIS Chrome extension, and Vonage Integration Platform is a productivity tool which interfaces between service providers (Video, Voice, Chat, Messaging, AI) and integrations (Salesforce, Bullhorn, MSDynamics, Sugar, Netsuite, etc.). These tools enable seamless integration into existing products, workflows, and systems. The Vonage Integration Suite enhances user productivity by enabling click-to-dial, contact search, and activity logging without needing to log into any service provider or integration interface, boosting sales and customer satisfaction. It also offers integrated call metrics, contact management, scheduling, and customizable features, such as Click-to-Dial, Web Launcher, and Call Noting. Built on the Vonage platform, these applications transform how businesses communicate, whether from the office or remotely, providing the flexibility needed for meaningful engagements.
Role Overview:
We are seeking a Sr. DevOps Engineer to manage and improve the infrastructure, tools, and processes for Vonage's unified communication platforms. You will collaborate with cross-functional teams to ensure reliability, scalability, and security, while driving continuous improvement in our systems. This role offers an exciting opportunity to work on leading-edge technology that powers millions of users and businesses worldwide.
Key Responsibilities:
- Collaborate with engineering teams to ensure site reliability and performance.
- Work with security teams to enforce best practices and security protocols.
- Manage and optimize AWS infrastructure and Linux systems.
- Administer and fine-tune MySQL databases and MongoDB clusters.
- Maintain and improve CI/CD pipelines for streamlined deployment.
- Implement monitoring solutions to ensure optimal system performance.
- Troubleshoot infrastructure issues and implement proactive measures.
- Continuously evaluate and implement new tools and technologies to enhance processes and productivity.
Required Skills and Experience:
- 7+ years of experience as a DevOps Engineer, with 10+ years in software development.
- Expertise in AWS, Linux systems, MySQL, MongoDB, and enterprise tools.
- Experience with Docker, Terraform, and CI/CD tools.
- Strong troubleshooting and problem-solving skills in complex environments.
- Excellent communication and collaboration skills.
Preferred Skills:
- Experience with Agile methodologies (Scrum, Kanban).
- Familiarity with Kubernetes, Ansible, and Docker Compose.
Benefits:
- Competitive pay and benefits.
- Career growth and a collaborative work environment.
- Unlimited discretionary time off and tuition reimbursement.
Why Vonage:
Join Vonage and be part of a global team revolutionizing cloud communications. Help businesses enhance customer engagement and productivity through innovative solutions while advancing your career in a dynamic and supportive environment.
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
