The Senior Business Analyst supports quality initiatives, analyzes data, facilitates communication between customers and IT, and improves business practices.
City/State
Glen Allen, VAWork Shift
First (Days)Overview:
Sentara is hiring a Senior Business Analyst - Remote!OverviewThis position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.
The ideal candidate will be a detail-oriented analyst with strong data and SQL skills to support projects, issue resolution, and business insights. The perfect candidate will extract, analyze, and interpret data from multiple systems to inform operational decisions and drive performance improvements.
The ideal candidate will be a detail-oriented analyst with strong data and SQL skills to support projects, issue resolution, and business insights. The perfect candidate will extract, analyze, and interpret data from multiple systems to inform operational decisions and drive performance improvements.
Strong problem-solving, communication, and collaboration skills are essential. The candidate will play a critical role in project management and implementation.
- Bachelor's Level Degree (Preferred)
- No specific certification or licensure requirements
- Three years of related experience will be in one of the following areas: Operations, IT, or Reporting (Required)
- Contact Center experience (Preferred)
- Experience with data visualization tools such as Power BI or Tableau (Preferred)
- Project Management experience is a plus
- Experience working with data, data analysis, and SQL is highly preferred
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Top Skills
Power BI
SQL
Tableau
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