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Takeda

Senior Business Analyst - Marketing Cloud

Posted 4 Days Ago
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Hybrid
Bengaluru, Karnataka
Mid level
Hybrid
Bengaluru, Karnataka
Mid level
As a Senior Business Analyst at Takeda, you will gather and analyze software specifications, advise junior analysts, maintain documentation, and ensure adherence to established standards. Collaborate closely with various teams to define business requirements and support the delivery of digital solutions with a focus on Salesforce Marketing Cloud.
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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India's epicenter of Innovation, has been selected to be home to Takeda's recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
OBJECTIVES/PURPOSE
Senior Business Analyst works independently on tasks with up to high complexity. Inputs for work are given mainly directly by other stakeholders. This role works independently on assigned tasks and may help more junior members of chapter when necessary

  • Main responsibility is to gather, analyze and document software specifications and may assign small complexity tasks on more junior members of a team if needed
  • Responsible for update of documentation of assigned whole software applications
  • Advise less experienced analyst/s in effectively analyzing end-to-end business processes and eliciting business requirements and needs, including identification of business needs
  • It is expected that the output will be on a desired level according to company standards.
  • Close cooperation with development, product/platform owners, QA and others is expected on daily basis including validation of user stories, QA and other outcomes
  • It is expected to be active part in creation of analysis standards. It is also expected to understand Takeda environment


SCOPE
Works with the business to identify the challenges and opportunities for digital solutions - Salesforce Marketing Cloud to make an impact for Japan

  • Advise less experienced analyst/s in effectively analyzing complex end-to-end business processes and eliciting business requirements and needs, including identification of business needs
  • Interprets Takeda's SDLC to help junior business analyst/s and various stakeholders, collaborate effectively during the entire journey including identification of opportunities
  • Maintain documentation and outputs for assigned parts of software
  • Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
  • Process and decompose internal customer requirements into specifications and smaller blocks like user stories
  • Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
  • Provides continuous updates to stakeholders and Project Manager during project delivery, communicate changes, problems, and ambiguities in a timely manner
  • Possesses in-depth knowledge of analysis methodologies and its capabilities, forms the bridge between the business, testing, validation, and development during successful delivery of projects


  • ACCOUNTABILITIES
  • Gather and analyze requirements from internal customers in form of discussions, workshops, and others
  • Process and decompose internal customer requirements into specifications and smaller blocks like user stories
  • Gather and incorporate suggestions from stakeholders into analytical outputs
  • Maintain and manage changes in documentation and outputs for assigned parts of software
  • Create and update analytical outputs like software specifications and their components
  • Review and control internal outputs within the analytical team
  • Collaborate in defining, implementing, and improving processes, policies, and tools related to analysis
  • Prepare reports for the project manager / direct manager and present the results of the analysis
  • Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
  • Deliver tasks on time and in the required quality
  • Use and follow set standards and processes
  • Communicate changes, problems, and ambiguities in a timely manner


DIMENSIONS AND ASPECTS
Technical/Functional

  • Experience in Salesforce Marketing Cloud
  • Ability to create tactical plans that support the execution of a broader strategy, ability to decompose high-level information into small parts, abstract small parts into large picture
  • Ability to find missing information and coordinate gathering of inputs on his own
  • Deep knowledge of relevant domains/products/journeys
  • Confident and skilled at identifying and navigating through roadblocks
  • Knowledge on BPMN, UML including modeling tools
  • Experience in Agile development


Leadership

  • Ability to effectively engage stakeholders and support them in their "Agile" journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product
  • Ability to influence and build consensus amongst peers and less experienced analysts
  • Facilitates a culture which is open for innovation and automation, and remove barriers for an effective automation culture
  • Communicates the impact of various projects to leadership team


Decision-making and Autonomy

  • Able to balance the needs of the business and development when managing and prioritizing the project pipeline
  • Assertive, with the confidence to be a voice of authority and able to influence stakeholders
  • Ability to foster a learning and growth mindset within teams
  • Ability to promote innovative thinking and self-development


Interaction

  • Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members
  • Help other teams and conventional parts of the organization build effective communication and interaction with the team
  • Coordinate interaction with other teams of one's own and other units


Complexity

  • Clear obstacles and blockers in the team's path (such as dependencies on other teams) and maintain a list of obstacles
  • Contribute to product development to the extent of her or his competence
  • Divide problems into smaller tasks and solve them effectively. Understands relations and trends in more complex tasks


EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

  • Bachelor's or master's degree in relevant field, or other relevant work experience
  • 4+ years of experience in a business analysis area
  • 2+ years of experience within a Lean/Agile development environment.
  • Japanese is a plus
  • Certification a field of Business Analysis (Recommended).
  • Training/mentor skills
  • Outstanding communication skills, both written and verbal.
  • Ability to reach audiences of all levels of a large global organization.


What Takeda Can Offer You

  • Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
  • At Takeda, you take the lead on building and shaping your own career.
  • Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.


BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Employee Assistance Program
  • Broad Variety of learning platforms
  • Diversity, Equity, and Inclusion Programs
  • Reimbursements - Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves - Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)


ABOUT ICC IN TAKEDA:

  • Takeda is leading a digital revolution. We're not just transforming our company; we're improving the lives of millions of patients who rely on our medicines every day.
  • As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.


#Li-Hybrid
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time

Top Skills

Salesforce

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