Senior Associate, Digital Products

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
What you'll bring:

• Work with client teams, UX, business stakeholders, clients to understand the primary business problems and articulate well defined user stories basis personas of the desired system.
• Should be able to understand the behavior of small - complex web-based applications and apply that knowledge towards articulating user stories and its business scope.
• Perform low level discovery to breakdown high level business requirements into written detailed requirements consumable by web development engineering teams.
• Participate in scrum meetings to provide clarity on requirements and acceptance criteria at requirement level.
• Conduct requirements review sessions and discussion sessions. Conduct user interviews (as needed) and be able to prepare interview discussion guides.
• Ramp up on the overall operating model of the custom applications development space.
• Manage and track requirement change requests and backlog
• Articulate requirements with the help of functional flow diagrams wherever applicable.
• Work with client teams to get an agreement on scope of changes and enhancements to existing applications.
• Must be able to explain design decisions to their peers and articulate the advantages and risks of their decisions to senior managers. This is a hands-on position requiring strong analyst skills.
• Work with development team's system release notes, training material and user guide updates and creation.
• Must be able to give demo of the applications to client teams when required.

What you'll bring:

• 4+ years of experience for Sr. Business Analyst.
• Strong analytic, problem solving, and software applications understanding
• Initiative and drive to contribute and collaborate with teams
• Passion for solving business problems via technology and application driven solutions is a must
• Understand of technology is desirable
• Excellent organizational and task management skills
• Strong communication skills both written and verbal
• Ability to work in global cross-office teams
• Advanced critical thinking skills
• Fluency in English is required

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com