Senior Analyst, FNA

Senior Analyst, FNA

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We Offer

*A tailored onboarding and induction with access to a wide range of training schemes to help with your learning and development. Setting you up for success is important to us.

*An annual bonus based on company performance.

*Every colleague at Maersk has access to a fantastic range of wellbeing, mental health support and financial advice through our Employee Assistance Program.

For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.

Whilst the role is advertised as full-time, we would be happy to discuss possible flexible working options and what that might look like for you

Job Description-

• Perform customer analysis on the trending, payments, disputes, on account etc. and proactively
drive Collections using this information.
• Coordinate with cash applications, invoicing, dispute, D&D, Sales etc. teams on actions pending to
ensure timely resolution of customer issues
• Execute outbound telephone calls and other contact to customers (Customer
queries/requests/disputes logging)
• Communicating with stakeholders/customers via email, telephone, VC, etc.
• Highlight risks on customer account and proactively have action plan to mitigate the risk
• Reconcile customer accounts
• Follow up with customers regarding past-due payments
• Update client billing information
• Billing invoice generation and processing
• Perform timely Self -Assessment for OTC controls and ensure 100% control effectiveness.
• Maintain documentation for compliance reporting and audits
• Revenue analysis by customer, by service, by volume mix
• Posting of Tax entries on collection
• MDM support to create new customers.
• Training and coaching new team members.
• Participate and support testing and implementation of improvement initiatives

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].