Administer and support Salesforce Billing and Revenue Cloud operations, including billing configurations, invoice schedules, product setup, reports, dashboards, Conga templates, data quality, sales tax issues, and case resolution. The role partners with global revenue teams and Salesforce consultants, provides user training, supports releases, and applies SDLC and Agile deployment practices. Occasional night-shift coverage is required during revenue close periods.
Description
Salesforce Billing Administrator
Location: Bangalore (Hybrid)
Working hours: 2:00pm to 11:00pm with occasional night shifts (during revenue close periods)
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
About the Role
As a Salesforce Billing Administrator, you will support and maintain the day-to-day operations of our Revenue Cloud environment, working closely with Salesforce Billing consultants and the Global Revenue Team. You will investigate and resolve billing cases, manage configurations, and ensure data accuracy across billing processes. This role is ideal for someone with hands-on CPQ and Billing experience who enjoys troubleshooting complex issues, improving system reliability, and partnering with global teams in a fast-paced, collaborative environment.
Performance Objectives
Competitive Candidate Profile
Education & Certifications
This role is eligible for: Variable Compensation
Salesforce Billing Administrator
Location: Bangalore (Hybrid)
Working hours: 2:00pm to 11:00pm with occasional night shifts (during revenue close periods)
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
About the Role
As a Salesforce Billing Administrator, you will support and maintain the day-to-day operations of our Revenue Cloud environment, working closely with Salesforce Billing consultants and the Global Revenue Team. You will investigate and resolve billing cases, manage configurations, and ensure data accuracy across billing processes. This role is ideal for someone with hands-on CPQ and Billing experience who enjoys troubleshooting complex issues, improving system reliability, and partnering with global teams in a fast-paced, collaborative environment.
Performance Objectives
- Hands-on experience implementing Salesforce Billing, including Contract Renewal, amendments, Subscriptions, Billing Rules, Tax rules, invoice scheduler and Payment.
- Work alongside Salesforce Billing consultants to understand the existing implementation, recurring issues, and system architecture - then take progressive ownership of day-to-day support.
- Investigate and resolve Salesforce Billing cases; identify root causes of recurring issues and apply permanent fixes.
- Manage Revenue Cloud configurations - billing rules, invoice schedules, and product setup.
- Build and maintain custom reports and dashboards for the Global Revenue Team.
- Set up and maintain invoice templates using Conga.
- Perform database maintenance - diagnostic testing, duplicate cleansing, and data quality governance.
- Resolve Sales Tax issues and maintain compliance with billing records.
- Provide end-user training and support for billing processes and new releases.
- Hands-on experience in flows.
- Experience across the SDLC, including Agile methodologies, sandbox-based development, and deployment best practices.
- This role requires flexibility to support night shifts during revenue close periods or when global team coverage is needed.
- Attend team meetings via video call with camera on.
Competitive Candidate Profile
- 2-4 years of hands-on Salesforce Administration experience in Billing
- Thorough understanding of Quote to cash process.
- Understanding of Salesforce CPQ (Configure, Price, Quote).
- Hands-on experience with declarative Salesforce tools (Flows, validation rules, reports & dashboards).
- Good communication skills; comfortable working with global teams over video calls.
Education & Certifications
- Bachelor's degree in technology, Computer Science, or a related field.
- Salesforce Certified Administrator - required.
- Additional certifications (Platform App Builder, Billing Specialist, CPQ Specialist) are a plus.
This role is eligible for: Variable Compensation
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