As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Pune Shared Services Centre was built to drive efficiencies in Sales Operations activity and support the Americas Divisional Sales Theatre with specialized focus on SalesForce data quality, reporting and ensuring the requisite tools are provisioned. As a Sales operations analyst, this role will be an integral part in the shared service centre responsible for responding to case load and inquiries from the Sales teams it supports.
Shift Time: 5 PM to 2 AM IST
Work Location: Pune, IND
What You'll Do:
Lead data quality initiatives and governance within Salesforce.com
and related sales systems
Design and implement data quality rules, including identification of critical data elements, testing, and validation
Execute data enrichment and cleansing projects to maintain accurate customer and prospect information
Develop and document standard operating procedures for data management
Identify process inefficiencies and implement optimization solutions
Create and monitor data quality metrics through dashboards
Partner with cross-functional teams to maintain data consistency across systems
Manage vendor relationships and tools (DnB, ZoomInfo) for data enrichment
Train sales teams on data quality best practices and provide documentation
What You'll Need:
3+ years of experience in Sales Operations or Data Analysis, with focus on data quality and enrichment
Strong experience with Salesforce.com
and data enrichment tools (DnB, ZoomInfo, Leadspace or any other data enrichment tools)
Advanced proficiency in Excel (pivot tables, VLOOKUP) and data visualization tools (Tableau, Power BI) is a plus
Knowledge of SQL and data manipulation techniques
Bachelor's degree in Business, Analytics, or related field
Bonus Points:
Strong analytical mindset with ability to identify trends and patterns in complex data
Excellence in process improvement and documentation
Outstanding communication skills - able to present technical concepts to stakeholders
Experience working with global teams in a shared service environment
#LI-VJ1
#LI-GP1
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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