As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Our University Recruiting program is dedicated to attracting and cultivating the future leaders of this industry. This program offers paid positions for students and recent grads, designed to provide exposure to work that makes an impact while being supported through a structured experience with seasoned professionals. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Pune Shared Services Centre was built to drive efficiencies in Sales Operations activity and support the Americas Divisional Sales Theatre with specialised focus on Salesforce data quality, reporting and ensuring the requisite tools are provisioned. As a Sales operations analyst, this role will be an integral part in the shared service center responsible for responding to case load and inquiries from the Sales teams it supports.
What You'll Do:
Support daily administration/cleanup of Salesforce.com database including Accounts, Contacts, Opportunities, and Territory Assignments
Help maintain data integrity in Salesforce
Support the sales operations team in ETM (Enterprise Territory Management) and AOP (Annual Operating Plan) processes
Assist with data analysis in Salesforce production and sandbox environments
Maintain basic reports & dashboards on SFDC
Create & Maintain existing and new SOPs for Data Quality, Sales Ops and Territory Ops
Help with territory and user hierarchy management
Support the coordination between Sales Operations and Shared Services teams
What You'll Need:
Currently pursuing Master's Degree in Business, Operations, Marketing or related field
Basic understanding of Salesforce.com (certification not required but interest in pursuing SFDC Admin certification)
Creative thinker with strong analytical skills and problem-solving abilities
Excellent communication skills with good command of written and spoken English
Proficiency in MS Office, especially Excel
Quick learner with attention to detail
Interested in sales operations and data management, candidates should possess the ability to work effectively in a team environment, have a basic understanding of business processes, and demonstrate an eagerness to learn new tools and technologies.
Hands on in using latest AI tools for prompting and solving queries like ChatGPT, Gemini, GenAI, etc
Rolling up sleeves attitude, Can-do spirit
Preferred Skills/Requirements:
Excellent team and interpersonal skills
Clear, analytical thinking
Technology aware and proficient
Customer service mindset with Problem-solving skills
Good understanding of computer systems, mobile devices and other tech products
Strong problem solving skills and methodical troubleshooting are required
Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution
Familiarity with remote desktop applications
#LI-SG1
What You Can Expect:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Paid holidays (including birthday holidays) and 401k matching (where applicable)
Professional development opportunities including workshops, tech talks, and Executive Speaker Series
Assigned mentors from across the company for continuous support and feedback
Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Ownership of impactful projects that move the company forward
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
