Sales Manager

Posted 21 Days Ago
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India
7+ Years Experience
Artificial Intelligence • Information Technology • Consulting
The Role
The Sales Manager will lead Wati's sales team to achieve growth and sales targets. Responsibilities include managing recruitment, setting objectives, coaching sales representatives, and presenting weekly sales reports. The role includes collaborating with various departments and building outbound sales teams in Asia and Hong Kong while tracking market trends and competition.
Summary Generated by Built In

Description

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.


We are growing fast, and we are now looking for a Sales Manager and this role will be responsible for the success of Wati’s sales team by:

  • Achieving growth and hitting sales targets by successfully managing the sales team
  • Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

This is a highly cross-functional role and requires collaboration with Product, Customer Success, Customer Support, and Marketing.

What you will be doing:

  • Achieve growth and hit sales targets by successfully managing the inbound India/ SEA/ HK sales team at Wati
  • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives (SDRs, AEs, Presales)
  • Build the outbound motion and teams in India and SEA/HK 
  • Have a good weekly operating rigor and present sales, revenue and expenses reports and realistic forecasts to the management team on a weekly basis
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  • Work closely with the sales ops team and provide direction on CRM set-up and build playbooks for SDRs and AEs
  • Work closely with Marketing and set up a periodic cadence to discuss demand gen strategies and sales enablement
Requirements
  • Bachelor’s Degree, preferably in a technical discipline, or equivalent. A Master’s degree/MBA is a plus 
  • Previous leadership role at a high-growth software SaaS organization
  • 8+ years of leadership experience in Sales
  • Executive presence, but not afraid to get your hands dirty in the detail
  • An enthusiastic and creative leader with the ability to inspire others 
  • Strong empathy for customers AND bias to action
  • Analytical and process-oriented mindset 
  • Curiosity and willingness to serve and solve customer challenges 
  • Strong data-driven decision-making skills 

The Company
145 Employees
On-site Workplace
Year Founded: 2019

What We Do

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale.

With innovative AI solutions, we're transforming how companies communicate:
Shared inboxes allow seamless collaboration
Powerful automation boosts efficiency
Broadcast messaging engages customers
Intelligent chatbots provide instant support

As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations

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