Sales Engineer
Based in our Huechuraba office, pre-sales engineers provide guidance on the use of InterSystems' products that best suit our customers' requirements and markets. You will partner with our Country Sales Manager on product and business strategies to apply existing and new products to customers' database and application needs. You will face wide-ranging challenges, requiring a mixture of design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring, and training. You will travel around Latin America roughly 30% of the time.
Responsibilities
• Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
• Manage the technical relationship with customer accounts, ensuring that they are aware of the latest capabilities
• Identify new opportunities within existing accounts.
• Build and demonstrate Proofs of Concept (PoCs) for prospects and partners to illustrate the suitability, ease of use, performance, features, reliability, and/or connectivity capabilities of InterSystems technology.
• Participate in business and detailed technical discussions at all levels and in all departments of the customer's organization to foster the adoption, use, and deployment of Product technologies.
• Recommend technical architecture, database schema, design patterns, migration and upgrade strategies, and operational best practices.
• Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
• Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
• Provide application programming in Caché Objects, SQL, ObjectScript, and other technologies.
• Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events, and such venues. The topic includes strategic and tactical directions, technical and business directions, and technical product demonstrations.
• Carry out formal training courses in InterSystems technologies.
• Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.
• Assist with troubleshooting and interact with the Worldwide Response Centre (WRC) to support resolution of technical problems.
• Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation, among others) as requested.
Qualifications
Essential
· Ongoing experience within the design, development & deployment of complex applications.
· Knowledge of competing application frameworks and application servers such as .NET, Ruby on Rails, PHP, Django, and J2EE. Practical experience with at least one of them.
· Knowledge of Software development processes such as XP, RAD, RUP, or DSDM.
· Extensive use of 1 or more databases such as Caché, Oracle, SQLServer, Sybase, Informix, or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.
· Proven business analysis and problem-solving skills.
· Understanding of the business considerations of application development, support, and deployment.
· Knowledge of HTML5 and developing applications using modern web frameworks such as Angular and design libraries such as Bootstrap, with server-side communication with REST.
· English language Intermediate/Advanced.
Desirable
· At least 7 years programming with demonstrable current hands-on expertise in object-oriented languages such as C#, C++ or Java / J2ee.
· General knowledge of Cloud Infrastructures such as AWS, RackSpace, Microsoft Azure.
· General knowledge of Docker Containers
· Proven leadership or technical management in an application development environment.
· Experience running formal technical training courses.
· Broad knowledge of IT Industry issues, trends, and technical knowledge in any of the following specific vertical markets: HealthCare, Retail, IoT on Mining, Utility, or Other markets, Finance
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
