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Diadem Technologies Pvt. Ltd.

Sales Coordinator

Posted 6 Days Ago
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In-Office
Salt Lake City, North 24 Parganas, West Bengal, IND
Junior
In-Office
Salt Lake City, North 24 Parganas, West Bengal, IND
Junior
Manage client communications, qualify prospects, prepare quotations, follow up on payments, schedule meetings and demos, maintain CRM records, and coordinate with internal teams to support sales and customer retention. The role also involves building long-term client relationships, providing timely updates, joining online meetings, and reporting status to the Director.
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We are seeking a proactive and results-driven Sales Coordinator/Executive to manage customer communications, generate leads, qualify prospects, and drive revenue growth. The ideal candidate will create customer quotes, follow up with clients, deliver compelling presentations (both online and offline), and ensure a seamless customer experience throughout the sales process.


Key Responsibilities:
  • Communicate with existing clients through calls and emails.

  • Follow up on client queries and provide timely updates.

  • Prepare and share customer quotations based on requirements.

  • Take payment follow-ups from clients and update internal teams accordingly.

  • Schedule meetings or demo sessions between clients and internal teams.

  • Ensure smooth coordination and send meeting reminders.

  • Join online meetings when required.

  • Maintain our CRM with client communication details.

  • Build and maintain strong, long-term relationships with customers to encourage repeat business.

  • Coordinate with internal teams (sales, support, technical) to ensure client requirements are included in the quotes.

  • Share regular status updates with the Director.



Requirements


Education

  • Bachelor's degree in any discipline.

Skills & Experience

  • 1 - 5 years of experience in sales coordination or customer support.
  • Freshers with strong communication skills and a willingness to learn are welcome to apply.
  • Good communication and interpersonal skills.
  • Basic knowledge of MS Office tools.
  • Familiarity with CRM software is an advantage.
  • Willingness to learn and adapt to new tools/processes.

Personal Attributes

  • Organized, detail-oriented, and responsible.
  • Willing to learn and take initiative.
  • Ability to manage multiple tasks and work in a team.


Benefits

·         Opportunity to work with a growing IT & cloud services company.

·         Exposure to the latest technology and cloud solutions.

·         Supportive learning environment for freshers.

·         Performance incentives and competitive salary.

·         Regular working hours and timely salary payments.



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