Role Overview:
We are seeking an experienced RPA Business Analyst to drive process automation initiatives by gathering requirements, analyzing business processes, and working closely with development teams to deliver scalable automation solutions. This role will play a key part in transitioning to an Agile-based RPA delivery model and ensuring that automation aligns with business objectives.
Key Responsibilities:
Work with business teams to identify automation opportunities and define requirements.
Conduct process assessments to evaluate feasibility and ROI for automation.
Document detailed process workflows, business rules, and exceptions for automation.
Collaborate with RPA engineers to translate business requirements into technical specifications.
Define and track KPIs for automation success.
Ensure alignment with governance, compliance, and security standards.
Support UAT (User Acceptance Testing) and assist in bot deployment.
Provide training support to business users.
Work in an Agile environment, driving iterative improvements in RPA delivery.
Required Skills & Qualifications:
6+ years of experience as a Business Analyst, with at least 2 years in RPA projects.
Strong knowledge of Automation Anywhere (AA) and RPA best practices.
Experience in process discovery, mapping, and optimization.
Ability to analyze ROI and business impact of automation initiatives.
Experience working in an Agile RPA delivery model.
Strong understanding of integration challenges with legacy systems.
Excellent communication, stakeholder management, and documentation skills.
Proficiency in tools such as JIRA, Confluence, and process modeling tools (e.g., Visio, BPMN).
Exposure to AI/ML-enhanced automation and intelligent document processing (IDP).
