Analyzes marketing leads through the revenue funnel, monitors conversion rates and trends, audits CRM data, and prepares reports and dashboards. The intern identifies discrepancies and drop-offs, analyzes campaigns and lead sources, investigates performance changes, and recommends improvements to Marketing and Revenue Operations teams. The role requires strong Excel skills, attention to detail, data interpretation, and willingness to learn CRM, marketing automation, Power BI, and SQL tools.
Revenue Operations Analyst Intern
Location: Kolkata, India
Shift: 3:00 PM – 12:00 AM IST (US Shift)
Experience: Fresher / Final-year student; relevant projects or internship experience is a plus
Employment Type: Full-time Internship
Work Mode: Work From Office (WFO)
Company Overview
NetCom Learning, a part of the Sarder Ecosystem, is a global leader in IT and business skills training, empowering individuals and organizations through world-class learning solutions. We are committed to fostering a culture of innovation and continuous learning while helping organizations build future-ready workforces.
About the Role
We are looking for an analytical and detail-oriented Revenue Operations Analyst Intern to work closely with our Marketing and Revenue Operations teams. The role involves tracking marketing leads through the funnel — from Lead to Meeting, Proposal, and Revenue — to identify conversion trends, data discrepancies, and opportunities for improvement.
The ideal candidate enjoys working with numbers, is proficient in Excel, and can translate data into clear insights and practical recommendations.
Key Responsibilities
- Track marketing leads across the funnel: Lead → Meeting → Proposal → Revenue.
- Calculate and monitor conversion rates at each stage.
- Identify lead drop-offs, conversion trends, and performance changes across weeks, months, and quarters.
- Analyze lead sources, segments, and campaigns to understand their contribution to pipeline and revenue.
- Prepare and maintain weekly and monthly reports and basic dashboards.
- Clean and audit CRM data for duplicates, missing fields, incorrect stages, and unassigned leads.
- Ensure lead lifecycle stages and dates are recorded accurately.
- Investigate unusual changes in conversion rates and highlight potential causes.
- Share insights and recommend practical improvements to Marketing and RevOps teams.
Qualifications
- Recent graduate or final-year student in Commerce, Business, Economics, Statistics, Engineering, or a related field.
- Strong Excel skills, including SUMIFS, COUNTIFS, IF, XLOOKUP/VLOOKUP, Pivot Tables, filters, and basic charts.
- Comfortable working with numbers, percentages, conversion rates, and month-on-month comparisons.
- Basic understanding of marketing funnels, lead generation, and lead conversion.
- Ability to identify trends, patterns, and inconsistencies in data.
- Strong attention to detail and commitment to data accuracy.
- Clear written and verbal communication skills.
- Willingness to learn CRM and marketing automation tools.
Preferred Skills
- Basic SQL knowledge, including SELECT, WHERE, GROUP BY, and simple JOINs.
- Familiarity with Power BI, Tableau, or Looker Studio.
- Exposure to CRM or marketing automation platforms such as Microsoft Dynamics 365 and Marketo.
- Understanding of marketing analytics concepts such as MQL, SQL, pipeline, win rate, and attribution.
- Experience with reporting, dashboards, academic projects, or data analysis internships.
Tools / Platforms
- Microsoft Excel: Daily reporting, data cleaning, and analysis.
- CRM & Marketing Automation: Microsoft Dynamics 365 and Marketo.
- Power BI: Dashboard creation and reporting.
- SQL: Basic data extraction and analysis.
- Microsoft 365: Teams, Outlook, PowerPoint, and SharePoint.
What You'll Learn
- How a B2B sales funnel works, from the first lead to a signed deal.
- How Marketing, Sales, and RevOps collaborate and manage lead handoffs.
- How CRM data is structured, maintained, and audited.
- How to build effective reports and dashboards.
- How to translate data analysis into actionable recommendations.
- Practical exposure to Power BI and SQL, with training provided where needed.
Why Join NetCom Learning?
- Opportunity to work with a globally recognized learning organization and be part of the Sarder Ecosystem.
- Hands-on exposure to marketing analytics, revenue operations, and business analysis.
- Opportunity to work with real-world CRM data, reports, and dashboards.
- Collaborative work environment with opportunities to learn from Marketing and RevOps teams.
- Practical training in reporting, data analysis, Power BI, SQL, and CRM platforms.
- Opportunity to contribute to business decisions by identifying conversion gaps and revenue opportunities.
If you're passionate about data analysis, business insights, and understanding how marketing contributes to revenue, we'd love to hear from you.
Apply today and become a part of the NetCom Learning team!
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