Manages relationships with government and private-sector clients across West Bengal. Responsibilities include client visits, presenting company offerings, payment follow-ups, issue resolution coordination, reporting, customer satisfaction, retention, and identifying new business opportunities. Requires strong communication, negotiation, customer-handling, problem-solving, interpersonal, and travel skills, plus basic MS Office knowledge.
We are hiring a Smart and Proactive Relationship Manager who
will be based in Kolkata and travel across West Bengal to maintain strong relationships with Government
and Private sector clients.
Key Responsibilities
- Meet and build strong relationships with Government
and Private sector clients.
- Share company brochures, product details, and
service offerings during client visits.
- Follow up professionally to ensure timely
recovery of dues/outstanding payments.
- Understand client queries and provide suitable
support.
- Coordinate with internal teams to ensure fast
resolution of client issues.
- Maintain proper reports of client visits,
payment follow-ups, and service feedback.
- Work towards client satisfaction,
retention, and new business opportunities through relationships
building.
Requirements
- Graduate in Any Stream or Diploma/B.Tech (Electronics/Electrical
Preferred).
- Excellent communication skills (spoken &
written).
- Smart, Confident, and Presentable Personality.
- Quick thinker with strong customer-handling
and problem-solving ability.
- Good interpersonal and negotiation skills.
- Must be comfortable with travel for
client visits.
- Basic knowledge of MS Office.
Benefits
- Competitive salary + PF
- Travel allowance (as applicable)
- Career growth & promotion opportunities
- Professional training & development
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