Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 4,900+ clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a
Job DescriptionThe Opportunity
At Flywire, we are looking for a forward-thinking, motivated, and driven Relationship Associate (RA) to support the growth and success of our Education Agent partnerships across APAC. In this role, you will be responsible for strengthening relationships with key partners, driving adoption of the Flywire payment solution, and identifying opportunities to expand the value of our existing partnerships.
You will work closely with the Director, Agent Partnerships, India, executing strategies and initiatives that drive payer growth, increase revenue, and improve partner retention. This role requires a relationship-focused professional who can collaborate with cross-functional teams, analyze client needs, and deliver exceptional partner experiences while ensuring Flywire remains the preferred payment solution for our partners.
Key Responsibilities
- Work closely with the Relationship Management Lead to execute regional strategies aimed at increasing NBFC business utilization, improving client retention, and driving revenue growth.
- Develop and implement strategic account plans for assigned NBFC clients to maximize product adoption, utilization, and long-term business opportunities.
- Present the company’s products and services to NBFC clients in a professional, informative, and consultative manner, ensuring clear understanding of value propositions.
- Build and maintain strong, long-term relationships with NBFC clients by providing proactive support and addressing client inquiries in a timely manner.
- Monitor client engagement and identify opportunities to expand business relationships and service offerings.
- Ensure all client interactions, activities, and account updates are accurately recorded and maintained in the organization’s CRM system.
Reporting Line
- This role will report to the Senior Manager, Agent Partnerships – Education Loans.
Here’s What We’re Looking For:
- Bachelor’s degree in Business, Communications, Marketing, or a related field
- 2–3 years of experience in sales, account management, or client relationship management
- Strong written and verbal communication skills, with the ability to build relationships with diverse stakeholders
- Excellent presentation skills, including the ability to engage and influence audiences at all levels, including senior executives
- Strong attention to detail, with excellent time management and organizational abilities
- Proven analytical, planning, and problem-solving skills, with the ability to manage multiple priorities effectively
- Ability to work independently while also collaborating effectively within a team environment
- Project management experience with the ability to drive initiatives from planning through execution
- Willingness to travel occasionally (up to 10%)
Nice to Have
- Experience working within the Higher Education industry
- Familiarity with Salesforce or other CRM platforms
What We Offer:
- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
- Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
