Quality Assurance - Senior Performance Test Engineer

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. We are building a next generation, cloud-native digital communication compliance platform designed to process, index and search massive volumes of enterprise communication and content data across email, chat, voice and other enterprise collaboration systems
As a Sr Performance Test Engineer within our Quality Assurance team, you will have the opportunity to take your software engineering career to the next level by collaborating with cross-functional teams to design, build, and optimize low-latency, high-throughput systems for our next-generation, cloud-native digital communication compliance platform.
Job responsibilities

• Define, measure and continuously improve latency, throughput and scalability KPIs for indexing, search and retrieval workflows
• Run capacity modelling and stress testing end-to-end for the product spanning compute, storage and networking layers
• Monitor the unit cost model and overall costs while ensuring SLIs/SLOs and SLAs are met
• Work with team to design auto-scaling strategies and workload distribution patterns
• Evaluate cloud resource economics (compute vs query volume trade-offs, cold vs hot tier storage)
• Work with Operational teams to validate cluster configs, replica strategies and fault tolerance setups
• Build required tooling to simulate real-world workloads, drive initiatives such as chaos testing
• Build the quality gates for automated performance, regression testing in the CI/CD pipelines
• Implement continuous performance base lining and track key metrics across product releases
• Uncover and investigate mem leaks, GC overhead, i/o contentions leveraging observability stacks
• Collaborate with Architects and Product to optimize product on non-functional aspects eliminating toil

Required qualifications, capabilities, and skills

• 10+ years of experience in performance engineering with 2+ years on Search and indexing
• Formal education in computer science engineering with strong knowledge of OS, networking, caching and distributed systems
• Deep understanding of search engines (Elastic/OpenSearch/Solr/Lucene) and data pipelines(Kafka/Spark)
• Advanced programmer in Java, Python, Perl (scripting)
• Hands-on experience with performance tools - JMeter, Gatling, JFR, k6 etc
• Hands-on experience with AWS services and eco system - EC2, EKS, S3, cloud watch
• Hands-on experience with observability and monitoring tools such Prometheus, Grafana, Open Telemetry
• Hands-on experience with K8s, Terraform, Helm and CI/CD tooling - Jenkins, GitHub actions, Argo
• Prior experience of testing and optimizing systems processing cloud scale data volumes(petabytes)
• Analytical mindset with a bias for data-driven tuning
• Strong cross-collaborator with excellent communication skills (documentation and presentation skills)

Preferred qualifications, capabilities, and skills

• Experience / knowledge / exposure to MLOps
• Experience / knowledge of model governance and explainability
• Experience with compliance and risk or financial services

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.