Lead adoption and industrialization of SAN solutions across MEA, run digitisation pilots and scaled rollouts, engage stakeholders, manage change, track KPIs/OKRs, produce governance/reporting, and drive continuous improvement of automation workflows to deliver measurable operational and business outcomes.
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About this opportunity
We're looking for a Digitalization & Transformation Project Manager, In this role you'll be responsible for driving the adoption, implementation and sustained usage of SAN (Service Automation Network) solutions and related digital acceleration tools across MEA customer units. The role focuses on enhancing operational efficiency, reducing lead times, improving first-time-right quality and ensuring measurable business impact through automation and digital workflows.
What you will do
What you will bring
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 781517
About this opportunity
We're looking for a Digitalization & Transformation Project Manager, In this role you'll be responsible for driving the adoption, implementation and sustained usage of SAN (Service Automation Network) solutions and related digital acceleration tools across MEA customer units. The role focuses on enhancing operational efficiency, reducing lead times, improving first-time-right quality and ensuring measurable business impact through automation and digital workflows.
What you will do
- SAN Solutions Adoption & Industrialization- Drive end-to-end adoption and usage of SAN solutions within project and rollout organizations, including:- Intelligent Deployment for new FASs- Artificial Intelligence driven efficiency initiatives- Global Services Catalogue Zero Touch Integration- Ericsson Site Integrator- Visual Intelligence- Instantaneous Licensing- Automated Software Upgrade- Smart Rollout Support- Ericsson Customer Acceptance- Network Predictive Planning- Other digital tools within the SAN portfolio- Ensure smooth integration of these tools into existing delivery processes and KPIs.
- Transformation Program Leadership- Lead digitisation initiatives across multiple customer units (CUs) and key accounts (KAs).- Identify pilot projects, secure buy-in, define scope, and execute pilots with SAN / CU teams.- Validate results, gather feedback, refine workflows, and drive scaled implementation across MEA regions.- Track efficiency gains, measure savings, and ensure delivery of the business case.
- Stakeholder Engagement & Change Management- Engage proactively with Program Directors, Rollout Managers, CU leadership, and internal SAN teams.- Address concerns, remove adoption barriers, and ensure strong buy-in at all levels.- Provide training, documentation, and communication material for wider rollout.
- Governance & Reporting- Develop adoption roadmaps, rollout plans, and status dashboards.- Conduct regular governance reviews with senior management.- Monitor OKRs/KPIs including Lead Time reduction, Intelligent Deployment and SAN tools usage, business case achievement, etc.
- Innovation & Continuous Improvement- Identify operational bottlenecks and propose digital solutions to address them.- Ensure continuous improvement of automation workflows based on real-time field challenges and stakeholder feedback.- Collaborate with global and central SAN teams to influence feature enhancements.
What you will bring
- BSc in Telecommunications, Computer Science, or equivalent.
- 8+ years of experience in Telecom Network Rollout, PMO, Transformation Programs or Automation Initiatives.
- Proven track record of leading digitization or process improvement initiatives.
- Exceptional stakeholder management and negotiation skills.
- Strong analytical, problem-solving and decision-making skills.
- Experience in multi-market or regional transformation programs.
- PMP, Prince2, or equivalent Project Management Certification is a plus.
- Experience working with automation tools, network rollout platforms or OSS/BSS systems is a plus.
- Experience working with Ericsson's deployment processes, integration workflows and network acceptance frameworks is a plus.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 781517
Top Skills
Artificial Intelligence
Automated Software Upgrade
Automation Tools
Ericsson Customer Acceptance
Ericsson Site Integrator
Global Services Catalogue Zero Touch Integration
Instantaneous Licensing
Intelligent Deployment
Network Predictive Planning
Network Rollout Platforms
Oss/Bss Systems
San (Service Automation Network)
Smart Rollout Support
Visual Intelligence
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