Program Manager

Job Description
Role: Program Manager
Location: Bangalore
Schedule: 12:00PM to 9:00PM
Working model: Hybrid
Introduction:
We are seeking an experienced Project Manager to lead complex, cross-functional IT initiatives from planning through delivery. This role requires strong expertise in ERP projects, Agile/Scrum delivery, stakeholder management, and PMO collaboration to drive successful outcomes against scope, schedule, cost, and quality objectives.
Some things you will be doing:

• Prepare estimates and detailed project plan for all phases of the project
• Help define project success criteria and disseminate them to involved parties throughout project and program life cycle
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Manage project scope and changes
• Manage project issues and risks to mitigate impact to baseline
• Manage day-to-day testing activities, resource allocation, escalating and resolving software defects
• Manage Project releases and be able to collaborate with PMO to contribute to department release calendars
• Create metrics showing progress against the product roadmap and support activities through means of dashboards and KPI reporting
• Identify and develop trusted adviser relationship with project stakeholders
• Manage the day-to-day project activities and resources and chairs the project management team meetings
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues and communicating to PMO
• Develop and deliver progress reports, proposals, requirements and charter documentation and presentations to various audiences, including project team, project sponsors and key stakeholders
• Willing and able to understand interdependencies between technology, finance and other business needs
• Report on project success criteria results, metrics, test and deployment management activities
• Provide necessary support to PMO to manage Finance Project portfolio and intake of new projects.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
• Provide onsite leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones (For a Leader role - this is a MUST, should be taken off for more Junior roles)
• Proactively identify areas where assistance is required for PM related skills and capabilities and fill the gaps through means that include training

What technical skills, experience and qualifications do you need?

• PMP, CSM certified. ITIL highly desirable
• Experience managing ERP Projects
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Good experience in Agile and Scrum.
• 10+ years of project management experience, including tracking and planning projects
• 10+ years of experience working with business stakeholders within a cross-functional matrix environment
• 10+ years of previous experience with gathering requirements from the client / business and documentation
• Experience with Smartsheet, VersionOne, Kanban boards is highly desirable
• Intermediate level of proficiency with Visio, PowerPoint, Excel, Word and SharePoint with experience presenting to stakeholders and / or Senior Leadership.
• Proven ability to demonstrate a drive for results and accountability of business needs
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.