Product UX Design

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.  

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Product UX Design

Job Description

About the Role

We are seeking a highly skilled and innovative Product UX Designer to join our team and help shape the user experience for SUSE Rancher Manager and its associated applications. As a key member of the Product Design team, you will collaborate with developers, product managers, and other stakeholders to create intuitive and efficient user experiences that empower developers and operators working with Kubernetes and cloud-native technologies.This role requires a deep understanding of user-centric design, technical workflows, and cloud-native ecosystems. If you thrive in fast-paced, complex environments and enjoy solving challenging UX problems, we want to hear from you.

Key Responsibilities

1. User Research & Analysis
• Conduct user research to understand user needs, pain points, and workflows for Kubernetes administrators, developers, and operators.
• Develop user personas, journey maps, and workflows to inform product design.
• Analyze feedback and usage data to iterate and improve the user experience.

2. UX Design & Prototyping
• Design intuitive interfaces and workflows for managing Kubernetes clusters, workloads, and applications.
• Create wireframes, mockups, prototypes, and detailed interaction designs for web-based platforms and tools.
• Ensure designs align with Rancher’s visual language and design principles.

3. Collaboration & Communication
• Work closely with product managers to align on feature requirements and prioritize design initiatives.
• Collaborate with front-end and back-end engineers to ensure design feasibility and implementation fidelity.
• Advocate for user-centric design principles across teams and stakeholders.

4. Usability Testing & Iteration
• Plan and execute usability tests to validate design solutions.
• Gather qualitative and quantitative feedback to continuously refine and improve designs.

5. Documentation & Standards
• Maintain and contribute to Rancher’s design system and UX guidelines.
• Document design decisions and workflows for team alignment and onboarding.

Qualifications

Required

• Proven experience in UX design for complex software applications, preferably in DevOps, cloud-native, or SaaS environments.
• Strong portfolio showcasing user research, interaction design, and visual design skills.
• Proficiency in design tools such as Figma, Sketch, or Adobe XD.
• Familiarity with HTML/CSS and the ability to collaborate effectively with developers.
• Understanding of Kubernetes, containerization, and cloud-native technologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred

• Experience designing tools or platforms for technical users, such as developers or system administrators.
• Knowledge of information architecture, accessibility standards, and responsive design.
• Familiarity with Rancher, SUSE, or other Kubernetes management platforms.
• Experience with Agile methodologies and tools like Jira.

Job

Engineering

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community. 

SUSE Values 

• We are passionate about customers 

• We are respectful and inclusive  

• We are empowered and accountable   

• We are trustworthy and act with integrity  

• We are collaborative  

• We are SUSE!