Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product team to partner with the Business.
As a Product Owner on the US Digital Product team, you will act on behalf of the business and our clients to enhance workstreams supporting the Digitization process. Responsibilities include but are not limited to analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution. The role will also support and participate in design, development, testing, and implementation of requirements throughout their lifecycle to ensure quality and on-time delivery. Primary focus of role will be on delivering a transformational authorities experience to enhance client onboarding and account opening.
Job Responsibilities:
- Drive daily execution of the area product priorities, analyze existing processes and systems, and engage appropriate product teams to make recommendations for improvements.
- Embody true "client-obsession" by identifying and leveraging user data, behavioral analytics, key performance metrics, industry trends, and various forms of customer and advisor feedback to craft designs and build the product roadmap.
- Invest in a deep understanding of the business opportunity and participate in user research to determine which initiatives and features to pursue.
- Gather requirements and write stories through interaction with stakeholders to create user stories and specify acceptance criteria.
- Understand product priorities, align the backlog of work for developing value in increments, manage prioritization of your product backlog, and present reports on progress, required decisions, issues, and solutions/path to green.
- Participate in product planning with the PO and area sprint planning.
- Drive X-LOB and stakeholder partnership for area product, and develop and maintain deep relationships with delivery partners, including senior leaders in the Business, Technology, Design, Operations, Servicing, Digital, and Control functions.
- Work closely with the development and testing teams to ensure the design is feasible, user stories accurately reflect the business need, test plans and scripts are complete, and the product is of high quality.
- Coordinate operational readiness across various teams to ensure proper communication, training, and procedural updates.
Required qualifications, capabilities, and skills:
- University degree holder (including MBA / CFA) and / or with minimum 7 years of professional experience in a similar capacity
- Experience working with an Agile team to gather business requirements, perform detailed analysis, and document user stories; as well as experience working with technology development teams during build and implementation phases
- Familiarity with Client Onboarding processes, toolsets, and documentation
- Proficient with Microsoft products including; Word, Excel, Access, Project, Visio and/or Change Mobilization Toolset: Signavio, Alteryx, Xceptor
- Proficient in Jira and Confluence
Preferred qualifications, capabilities, and skills:
- Strong analytical skills, preferably with experience in writing business and functional system requirements
- The ability to manage expectations by establishing and meeting clear timelines, deliverables and milestones
- Utilization of data and user research to evaluate recommended solution
- Ability to communicate effectively with internal partners through verbal and written channels
- Ability to work well in fast paced/multi-tasking environment; be able to easily adapt to changes and adjust strategies as needed
- Strong time management skills; efficient and able to work under pressure to deliver multiple business demands on-time that also meet established high standards
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
