SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.
Product Owner – SwaggerAbout the Role
We are looking for a technically strong Product Owner to help shape the future of SmartBear’s product Swagger. You will partner with Product Management, Engineering, UX, Documentation, and Go-to-Market teams to deliver modern API lifecycle experiences, developer tooling, and AI-powered workflows. This role combines product ownership, customer discovery, platform strategy, and AI innovation to drive measurable customer outcomes.
Key Responsibilities- Own and prioritize the product backlog, balancing customer needs, technical feasibility, business value, and strategic objectives.
- Partner closely with Product Management, Engineering, UX, Documentation, and GTM teams to deliver exceptional API lifecycle experiences.
- Define product requirements, user stories, acceptance criteria, and success metrics aligned to measurable customer outcomes.
- Collaborate with engineering teams to deliver secure, scalable, and reliable SaaS and on-premises solutions.
- Work directly with customers and internal stakeholders to understand workflows, pain points, and emerging industry trends.
- Identify opportunities to leverage AI, automation, and intelligent workflows to improve developer productivity and API governance.
- Partner with technical writers to ensure features, APIs, integrations, and AI capabilities are effectively documented.
- Support go-to-market activities including release planning, enablement, launch readiness, and customer communications.
- Analyze usage data, customer feedback, and market trends to inform prioritization and product direction.
- 4+ years of experience in Product Ownership, Product Management, Software Engineering, QA, DevOps, Solutions Engineering, or a related technical role.
- Strong understanding of API development and lifecycle management, including design, testing, documentation, governance, security, and consumption.
- Experience working with SaaS and/or enterprise on-premises software products.
- Demonstrated ability to work effectively within Agile product development environments.
- Strong written and verbal communication skills with the ability to influence both technical and business stakeholders.
- Experience collaborating with engineering, UX, documentation, support, sales, and marketing teams.
- Passion for developer tooling, platform products, and developer experience.
- Experience defining product requirements for technical audiences and translating customer needs into actionable engineering work.
- Experience with AI platforms such as OpenAI, Anthropic, Google Gemini, Azure AI, or similar technologies.
- Familiarity with MCP architecture, AI tool ecosystems, and agent interoperability standards.
- Experience in the API Industry and knowledge of API Protocol including OpenAPI, AsyncAPI, GraphQL, and API governance solutions.
- Familiarity with CI/CD pipelines, DevOps practices, and cloud-native architectures.
- Experience working on developer platforms, documentation products, or API lifecycle management solutions.
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
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