As a Product Manager, lead product innovation, guide successful launches, and enhance customer data products by collaborating with cross-functional teams.
Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Customer Platform product team , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Customer Platform product team , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Facilitate use case and requirements definition, design, testing, and implementation of new data assets and technology-driven capabilities that address specific business needs.
- Participate actively in domain-driven design sessions with technical teams and architecture.
- Develop strategic roadmaps for the customer domain to enhance management, utility, and availability of customer data for the business.
- Author epics and stories; collaborate with aligned feature teams to refine requirements, design solutions, develop success criteria, and drive change to achieve business goals.
- Identify areas for efficiency across data domains, such as eliminating duplicate data or platforms.
- Profile, wrangle, and prepare data from diverse sources to support backlog refinement.
- Create conceptual and logical models to describe specific domains.
- Enable the management of data as a corporate asset by defining data (metadata), identifying systems of record and authoritative data sources, creating data quality rules, and shaping solutions that embody firm-wide principles, standards, and controls.
Required qualifications, capabilities, and skills
- 5+ years of experience as a lead product analyst or business analyst on customer data infrastructure related initiatives
- Demonstrated expertise driving Agile and scrum technology delivery
- Ability to proactively partner with business stakeholders and development teams, translating strategic goals into technology solutions
- Must possess the ability to research and resolve issues independently while working across teams to acquire needed information
- Self-motivated team player with advanced analytical thinking and problem solving skill
- Experience in project management: including scheduling, budgeting and resource planning
- Thorough understanding of data structures, data manipulation, metadata, data security, and data quality management
- Possess excellent oral and written communication skills
Preferred qualifications, capabilities, and skills
- Extensive knowledge and experience with customer data infrastructure and its use across JPMorgan Chase
- Experience working with non-CCB business and their processes.
- knowledge of CCB business processes and customer data infrastructure
- Experience in Java , cobolt, SQL
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Top Skills
Cobolt
Java
SQL
Similar Jobs at JPMorganChase
Financial Services
The Product Manager is responsible for innovating products, managing the product life cycle, conducting market research, and collaborating with cross-functional teams to exceed customer expectations.
Top Skills:
Adobe AnalyticsAlignJIRASplunk
Financial Services
Lead the modernization of deposit products, manage cross-functional teams, and drive business outcomes focusing on customer experience and technology transitions.
Top Skills:
Agile Delivery MethodologiesCloud InfrastructureConfluenceDevOpsInfrastructure As CodeJIRA
Financial Services
The Product Manager is responsible for innovating products, managing the product life cycle, conducting market research, and collaborating with cross-functional teams to exceed customer expectations.
Top Skills:
Adobe AnalyticsAlignJIRASplunk
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
