Product Manager - Home Lending

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Customer and Client Platforms' team within Home Lending Originations space, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

• Building strategic vision - analyze the space and build a compelling vision and direction with clear customer and business benefits and prudent business cases influencing senior leadership
• Developing Product Roadmaps, Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties.
• Defining and Prioritizing Product Backlog by working closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs.
• Collaborating with Development Teams by engaging daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards.
• Conducting User Research and Testing by Organizing and participating in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback.
• Facilitating Agile Ceremonies requires Leading and participating in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement.
• Monitoring Product Performance by analyzing product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product.
• Communicating with Stakeholders regularly and updating stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization.
• Staying Informed on Industry Trends, continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation.

Required qualifications, capabilities, and skills

• 5+ years of Product/ Strategy experience
• Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value enhancing Customer-Centric Mindset:
• Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it demonstrating Visionary Leadership:
• Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes showcasing Data-Driven Decision Making
• Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels.
• A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs.
• Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments.
• Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives.
• Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap.

Preferred qualifications, capabilities, and skills

• MBA from a reputed institution
• Previous experience in user experience design and solution design
• Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.