Job Title
Common accountabilities:
- Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.
- Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
- Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
Specific accountabilities:
Operational Excellence
* Technical Excellence
- Master QA methodology
- For complex/cross-functional solutions, analyze, write and execute test standards and procedures
- Document, analyze root cause, and recommend corrective actions for defects
- Master QA tools, environments and test automation solutions
* Functional Excellence
- Hold a proficient product domain knowledge incl. relevant business processes & scenarios and a proficient understanding of customer needs
- Lead customer triages/debug sessions and help the team with reproducing the problem in-house.
Drive continuous and sustainable improvement
* Participate in internal / external forums and lead department-wise discussions around QA methodology / framework / tooling evolution
* Strive to maintain very high-quality standards for Amadeus products
* Contribute to patents and technical events in the QA area
* Propose relevant KPI and ways of measuring them efficiently, for both software deliverables and compliance with Amadeus Quality Standards
* Ensure adoption and improvement of testing tools & environments: promote existing ones to avoid duplication, evaluate them and recommend improvements
* Participate to the understanding, measurement and reduction of the environmental impact of the tested applications and associated QA activities
Building relations & Knowledge sharing
* Coach, mentor & train less experienced QA Engineers, Software Development Engineers and Product Definition Analysts on quality assurance skills and professionalization
* Actively participate in the construction, maintenance, and deployment of the on-boarding of new colleagues
* Provide consulting on test automation issues, testing tools, QA processes and functional test coverage
* Attend to Quality and Principal QA Engineer community events
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Be aware of recruitment scams
Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.
