Wise Logo

Wise

Principal Product Manager - APAC Onboarding & KYC

Sorry, this job was removed at 02:19 p.m. (IST) on Friday, Oct 09, 2026
Be an Early Applicant
Hybrid
Hyderabad, Telangana
Senior level
Hybrid
Hyderabad, Telangana
Senior level

Similar Jobs at Wise

Yesterday
Hybrid
Junior
Junior
Fintech • Mobile • Payments • Software • Financial Services
Provides first-line customer support through phone, chat, and email, resolving complex issues end to end with empathy and minimal escalation. Maintains case records, meets KPIs for quality and resolution, follows security and privacy procedures, and supports continuous improvement. The role requires rotating night shifts, weekends, and holidays, with preferred experience in fintech, payments, KYC, AML, or fraud support.
Top Skills: CRMTicketing Tools
Yesterday
Hybrid
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Analyze KYC onboarding processes by balancing financial crime risk, customer friction, and operational cost. Size opportunities, model impacts, evaluate controls and experiments, and quantify document rejection and recovery performance. Build scalable data foundations, source-of-truth datasets, dashboards, self-service data assets, and documentation. Partner with Product, Engineering, Operations, and Compliance to translate business questions into analytical plans and recommend product improvements.
2 Days Ago
Hybrid
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Own regulatory compliance for Wise’s India operations, including payment-system and FEMA requirements. Establish and manage product and license governance, interpret new regulations, oversee licensing initiatives, maintain regulatory obligation registers, manage regulatory reporting, lead audits and inspections, monitor risks and remediation, and coordinate regulator communications. The role also supports global compliance initiatives and requires independent stakeholder management within a fast-paced fintech environment.
Own the APAC onboarding and KYC product strategy, roadmap, and delivery across multiple markets. Lead identity verification, localization, regulatory, and financial crime mitigation initiatives while balancing conversion, customer experience, operational cost, and risk. Partner with engineering, design, analytics, operations, risk, and compliance teams to ship measurable customer-facing products, improve verification outcomes, and generalize successful capabilities across Wise.
The summary above was generated by AI
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Wise is building the best way to move and manage money across borders. To make that possible, customers need to be able to join Wise quickly, safely, and confidently.

We’re looking for a Principal Product Manager to join our Onboarding & KYC team in Hyderabad. You’ll own high-impact product work across APAC, helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime.

This is a senior role for someone who can operate in ambiguity, get deep into customer, regulatory, data, and technical details, and turn complex problems into shipped product outcomes.

What you’ll be doing

  • Own product strategy and roadmap for APAC onboarding, KYC and financial crime mitigation initiatives, from discovery through delivery, launch, measurement, and iteration.

  • Build and scale digital identity verification and eKYC experiences across markets such as Japan, Singapore, Australia, New Zealand, Thailand, Malaysia, Hong Kong, and the Philippines.

  • Partner with Engineering, Design, Analytics, Operations, Risk & Compliance to balance conversion, customer experience, operational cost, regulatory requirements and financial crime risk.

  • Lead complex localisation work, including integrating local identity providers, registry checks, and APAC-specific controls into Wise’s global platform.

  • Improve customer onboarding outcomes such as first product adoption, verification completion, time-to-verify, manual review rates, cost-to-serve, and quality of fincrime decisions.

  • Mitigating risk of financial crime by ensuring our in-product control environment accounts for country-specific financial crime risks.

  • Use data, customer insight, operational feedback, and regulatory context to prioritise what matters most.

  • Help generalise APAC’s strongest onboarding and KYC capabilities so they can be reused by other Wise product teams.

  • Staying close to the details: customer journeys, dashboards, service architecture, regulatory interpretations, edge cases, incidents, and operational workflows.

Qualifications

What we’re looking for

  • Significant product management experience, ideally in finance/fintech, identity, onboarding, KYC, risk, compliance, fraud, trust & safety, or another regulated domain. 

    • 8+ years in the workforce with ideally 5+ years in product management or product-management adjacent roles. 

    • For those with material experience outside of product management we still require a minimum of 3+ years in a senior product manager role

  • A strong track record shipping customer-facing products end-to-end, not just writing strategy.

  • Excellent structured problem solving: you can break down ambiguous, multi-stakeholder problems and create a practical path to impact.

  • Strong analytical skills: you can define good metrics, interrogate data, work with SQL (or similar), and make trade-offs based on evidence.

  • Enough technical depth to work with engineers on systems, integrations, reliability, observability, and platform design.

  • Strong customer focus, including a habit of using customer research, support insights, funnel data, and operational feedback to shape product decisions.

  • Clear, concise communication and the ability to influence senior stakeholders without relying on authority.

  • High ownership, strong attention to detail, and willingness to roll up your sleeves,

Nice to have

  • Experience with KYC/KYB: digital identity, national ID systems, government registry integrations, biometric or document verification, business onboarding, 

  • Experience in financial crime prevention: risk models (e.g. machine learning models), fraud/scam product prevention

  • Experience launching products across multiple countries or adapting global platforms to local market requirements.

  • Experience working with distributed teams across product, engineering, compliance, operations, and regional leadership.

Location

This role is based in Hyderabad, working closely with teams across Singapore, other APAC markets and Wise’s global product and engineering hubs.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What you need to know about the Kolkata Tech Scene

When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account