Payment Lifecycle Manager/Associate II

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle Manager within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.
Job Responsibilities:

• Monitor and ensure timely reporting and escalation of transactions in accordance with established policies and procedures.
• Demonstrate transaction monitoring and improvisation as a key strength.
• Possess knowledge of FATF as a key advantage for this role.
• Collaborate with cross-functional teams, including Tech, Relationship Manager, and Treasury for efficiency and effectiveness in day-to-day operations.
• Prepare and deliver presentations to senior management, stakeholders, and external partners on payment operations performance and strategic initiatives.
• Identify and mitigate operational risks associated with payment processes. Possess team management experience as one of the key criteria for the candidate.
• Apply project management skills to manage and run various tasks as a project in a timely manner and with utmost accuracy.
• Have an eye for details to ensure nuances are well understood, risks are mitigated, and solutions are sustainable and scalable.
• Coordinate with internal teams and external vendors to ensure timely and successful project delivery.
• Monitor and respond to email correspondence in a timely manner. Be an effective back-up for the team.
• Deliver on reports, MIS, and administrative tasks assigned. Identify and manage project risks, issues, and dependencies.

Required Qualifications, Skills and Capabilities:

• Has at least 8 years of work experience in payment operations/cash operations.
• Must have understanding and experience in Payments, Swift, Correspondent banking, etc.
• Knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
• Self-motivated with good interpersonal, problem-solving, and analytical skills.
• Ability to motivate team and drive the culture of regulatory compliance, customer-first, and Best place to work.
• Ability to provide written and verbal updates appropriate for senior management.
• Ability to produce reporting and metrics suitable for Senior Management.
• Excellent written & oral communication skills in English.
• Adaptability in maintaining standards and adjusting effectively to new work structures.
• Proficient in Microsoft Office (Access, Excel, Word, PowerPoint, etc.) and ability to multi-task effectively.

Preferred Qualifications, Skills and Capabilities:

• JIRA, Tableau, Alteryx knowledge is an added advantage.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.