Job Description
The Global Network Team manages and supports the Fugro Global Network. All Fugro offices, vessels and remote operations are fully dependent on the network and connectivity. Services in the network are: WAN, Wifi, LAN, Remote access.
The network Engineer delivers the necessary IT technical and functional expertise to manage, support and improve all components of the network services, together with local IT teams and vessel IT teams (OTS). These services are supported 24/7 by Global Network Team members of all regions, but also by standby services during weekends and nights.
The Network Engineer:
Works as part of the Global Network team (NOC) to manage the Fugro global WAN, LAN, WIFI and remote access service.
Collaborates with the global OT Services team and peers in other regions to exchange knowledge and lessons learned and establish standards and best practices.
Works with the regional IT teams and the global OT Services team on the introduction of new systems and solutions.
Process and Operations
Is an expert on Juniper Firewalls, Extreme Wifi and Cisco Catalyst switching, besides being able to support Ivanti remote access and Versa SDwan.
Monitors availability of global network services on vessels and offices
Solves incidents, problems and implements changes.
Works for all regions during office hours in his/her timezone
Has periodic standby duty, during nights and weekends
Works according to ITIL ITSM processes
Improve Technical landscape
Participates in projects to implement new global network services in offices and on vessels as per new or updated IT standard architectures/designs.
Carries out testing and evaluation of existing connectivity solutions and remote operations systems and applications.
Improves (use of) network, connectivity and infrastructure monitoring solutions.
Document systems
Maintenance and continuous improvement of documentation and procedures
Creates/maintains high-level and detailed IT systems, network and connectivity schematics
Grow Team
Exchanges knowledge and lessons learned with peers in team and other regions.
Support alignment
Is part of global network team to support all networks globally
Follows the Fugro Standard Operating Procedures with regards to incident, problem and change management.
Education: Bachelor, Computer Science, Information Technology, or equivalent.
Working experience: 3-8 years, Experience working in networking infrastructure support. A good understanding network technology.
License/ certification/ qualification
Juniper and Cisco Certification at CCNA level or equivalent. Or willingness to certify within a short period.
Languages & proficiency
English
Fluent
Other experience
Effective communication skills, able to communicate at all levels of the organization;
Pro-active, dynamic, dedicated and responsible self-starter with strong customer orientation and multi-tasking capabilities;
Possess the ability to appropriately prioritize and plan complex work in a rapidly changing environment;
Good critical thinker with problem solving aptitude;
Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills;
Experience in working in a global/regional environment;
Willingness to travel if required. Part of onboarding will be a 1 month training in the Netherlands.
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.
