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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for creating and executing property-level communications to enhance the hotel’s image and drive consumer awareness, working closely with the marketing team to develop and implement marketing strategies across various channels. As a Marcom Executive, you’re not just supporting property-level communications – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Digital Marketing: Execute SEO, SEM, email marketing, and social media campaigns to boost visibility and online bookings.
- Content Creation: Develop compelling content for websites, social platforms, and multimedia channels to engage target audiences.
- Brand Management: Ensure consistent brand messaging across all marketing touchpoints.
- Market Research: Analyze customer preferences and market trends to inform campaign strategies.
- Campaign Execution: Plan and implement marketing campaigns aligned with business objectives.
- Performance Analysis: Monitor and evaluate campaign effectiveness using data-driven insights.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Diploma or degree in Hospitality, Events Management, or related field
- 1–3 years of event coordination experience, preferably in hospitality
- Strong client service, communication, and vendor management skills
- Proven ability to plan and execute events of varying scales
- Basic budgeting knowledge and attention to detail
- Proficient in hotel/event systems (e.g., Delphi, OnQ, Salesforce)
- Flexible to work evenings, weekends, and holidays as needed
