Develops, configures, supports, and troubleshoots healthcare interoperability interfaces using Epic Bridges and HL7 v2.x. Responsibilities include interface mapping, message analysis, Epic build changes, vendor integrations, upgrade testing, queue and transaction monitoring, documentation, issue remediation, and compliance with HIPAA and security standards.
Requisition Number: 2387063
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications• Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).• Required: 3+ years hands-on Interface development in integration engine such as Cloverleaf and production support in a healthcare environment (Engine certification is preferred).• Required: Ability to collaborate and work with other EHR application teams to deliver integrations.• In-depth knowledge and proven experience in building ADT, SIU, ORM, ORU, MDM, DFT, RDE, RDS, RAS, NCPDP, MFN and X12/EDI interfaces.• Ability to independently troubleshoot and resolve Integration Engine failures without direct supervision.• Prior work supporting live hospital or large multi-facility health system integrations in a live Epic environment.• Extensive knowledge of how EHR and Integration Engine interact during message flow and error scenarios.• Strong verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders.• Experience working in HIPAA-regulated healthcare IT environments.• Experience supporting 24x7 production and on-call environments.
Preferred Qualifications• FHIR and/or API-based integration experience.• Experience with MFT tool such Globalscape, GoAnywhere etc.• Experience with workload automation tools such as Control-M, ActiveBatch etc.• Secure transport and file transfer (VPN/TLS, SFTP ) configuration and support.• Experience with HIEs, external registries, and cloud integration patterns.• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript).• Experience building AI agents in integration engineering.
Must Have (Non-Negotiable) Skills• Multi-year Integration Engine such as Cloverleaf knowledge (3+ years) for HL7 v2.x development and production support.• HL7 v2 .x message analysis/troubleshooting for ADT, SIU, RDE, RDS, RAS, NCPD, ORM, ORU, MDM DFT, RTE interfaces (and related workflows) as well as X12/EDI interfaces including independent resolution of interface failures.• Hands-on understanding of EHR ↔ Integration Engine (Cloverleaf) message flow and error scenarios in a 24x7 production/on-call environment.
Important (Strongly Preferred) Skills• Translate clinical/business requirements into HL7 mappings; produce clear interface specifications and mapping documentation.• Perform build/configuration changes to enable or modify interfaces; support vendor interfaces connected to EHR.• Support EHR (Epic) upgrade cycles (release notes review, regression testing) and end-to-end validation.• Strong communication skills and experience operating in HIPAA-regulated environments with non-technical stakeholders.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#OITECH #NIC
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Develop, enhance, and support HL7 v2.x interfaces in Epic Bridges and Integration engine such as Cloverleaf
- Design, build, and support Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic
- Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, MDM, ORM, ORU, SIU, DFT, etc.), X12/EDI and resolve interface failures independently
- Translate clinical/business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, diagrams and support guides
- Perform Epic-side build/configuration changes in Bridges required to enable or modify interfaces
- Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation.
- Monitor interface queues and transaction logs for errors/latency; coordinate remediation and communicate status and impact to non-technical stakeholders
- Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications• Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).• Required: 3+ years hands-on Interface development in integration engine such as Cloverleaf and production support in a healthcare environment (Engine certification is preferred).• Required: Ability to collaborate and work with other EHR application teams to deliver integrations.• In-depth knowledge and proven experience in building ADT, SIU, ORM, ORU, MDM, DFT, RDE, RDS, RAS, NCPDP, MFN and X12/EDI interfaces.• Ability to independently troubleshoot and resolve Integration Engine failures without direct supervision.• Prior work supporting live hospital or large multi-facility health system integrations in a live Epic environment.• Extensive knowledge of how EHR and Integration Engine interact during message flow and error scenarios.• Strong verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders.• Experience working in HIPAA-regulated healthcare IT environments.• Experience supporting 24x7 production and on-call environments.
Preferred Qualifications• FHIR and/or API-based integration experience.• Experience with MFT tool such Globalscape, GoAnywhere etc.• Experience with workload automation tools such as Control-M, ActiveBatch etc.• Secure transport and file transfer (VPN/TLS, SFTP ) configuration and support.• Experience with HIEs, external registries, and cloud integration patterns.• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript).• Experience building AI agents in integration engineering.
Must Have (Non-Negotiable) Skills• Multi-year Integration Engine such as Cloverleaf knowledge (3+ years) for HL7 v2.x development and production support.• HL7 v2 .x message analysis/troubleshooting for ADT, SIU, RDE, RDS, RAS, NCPD, ORM, ORU, MDM DFT, RTE interfaces (and related workflows) as well as X12/EDI interfaces including independent resolution of interface failures.• Hands-on understanding of EHR ↔ Integration Engine (Cloverleaf) message flow and error scenarios in a 24x7 production/on-call environment.
Important (Strongly Preferred) Skills• Translate clinical/business requirements into HL7 mappings; produce clear interface specifications and mapping documentation.• Perform build/configuration changes to enable or modify interfaces; support vendor interfaces connected to EHR.• Support EHR (Epic) upgrade cycles (release notes review, regression testing) and end-to-end validation.• Strong communication skills and experience operating in HIPAA-regulated environments with non-technical stakeholders.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#OITECH #NIC
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