Manage multiple teams of ServiceNow software engineers, overseeing development, operations, and project deliverables while ensuring compliance and stakeholder relations.
Job Description
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Infrastructure Platforms line of business, you will oversee a team of over 10 developers and quality assurance professionals based in India and the US. Your role involves managing the daily operations of the Technology Asset Provisioning System, a bespoke application designed to install, maintain, refresh, and decommission hardware across JPMorgan Chase data centers and corporate offices.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Infrastructure Platforms line of business, you will oversee a team of over 10 developers and quality assurance professionals based in India and the US. Your role involves managing the daily operations of the Technology Asset Provisioning System, a bespoke application designed to install, maintain, refresh, and decommission hardware across JPMorgan Chase data centers and corporate offices.
Job responsibilities
- Provides guidance to immediate team of ServiceNow software engineers on daily tasks and activities of a custom ServiceNow application.
- Sets the overall guidance and expectations for team output, practices, and collaboration
- Anticipates dependencies with other teams to deliver products and applications in line with business requirements
- Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
- Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience.
- Apply hands-on experience in ServiceNow development and operations.
- Lead ServiceNow development teams, managing resources and project deliverables.
- Direct ServiceNow technology projects from inception to completion.
- Manage technologists to achieve project and organizational goals.
- Demonstrate proficiency in automation and continuous delivery methods.
- Master all aspects of the Software Development Life Cycle.
- Apply advanced understanding of agile methodologies, including CI/CD, application resiliency, and security.
- Implement practical cloud-native solutions in technology projects.
- Work at code level within ServiceNow and maintain ServiceNow Certified Developer certification.
- Integrate ServiceNow with message-based systems, implementing sophisticated error handling.
Preferred qualifications, capabilities, and skills
- Experience with infrastructure install, maintain, refresh and decommission processes for corporate data centers.
- ServiceNow Integration Specialist certifications in one or more ServiceNow modules.
Top Skills
Agile Methodologies
Automation
Ci/Cd
Cloud-Native Solutions
Quality Assurance
Servicenow
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