Lead Software Engineer

About this role:
Wells Fargo is seeking a Lead Software Engineer.
In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact
• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines
• Design, code, test, debug, and document for projects and programs
• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Lead projects, teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Approximately 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
• 6+ years of hands-on ServiceNow development and administration experience.
• Strong experience with ServiceNow ITSM and at least one additional module such as ITOM, ITAM, CMDB.
• Experience developing ServiceNow integrations using REST, SOAP, MID Server, IntegrationHub, and APIs.
• Strong knowledge of JavaScript, ServiceNow scripting, Flow Designer, UI Policies, Business Rules, Script Includes, and Catalog Development.
• Experience with Agile delivery methodologies and enterprise-scale software development practices.
• Proven experience leading complex projects and mentoring engineering teams.

• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist (CIS) certification in ITSM,
• Experience implementing AI-powered solutions including Predictive Intelligence, GenAI, and Agentic AI capabilities.
• Strong understanding of ServiceNow platform architecture, CMDB, CSDM, Discovery, Service Mapping, Event Management, and IntegrationHub.
• Experience with cloud platforms such as Azure, AWS, or GCP.
• Knowledge of DevOps, CI/CD pipelines, source control, and automated testing frameworks.
• Excellent leadership, communication, stakeholder management, and problem-solving skills.
• Experience working in regulated enterprise environments with a strong focus on risk, compliance, and security.

Job Expectations:

• Lead ServiceNow design and delivery efforts across multiple strategic initiatives.
• Provide technical leadership and architectural guidance to engineering teams.
• Drive platform modernization, automation, and AI adoption initiatives.
• Partner effectively with business, product, architecture, infrastructure, security, and operations teams.
• Ensure high platform availability, performance, scalability, and operational excellence.
• Mentor and develop engineers while fostering a culture of innovation, ownership, and continuous improvement.
• Stay current with emerging ServiceNow capabilities, industry trends, and engineering best practices.
• Participate in on-call support, critical incident resolution, and production stability activities as needed.

Posting End Date:
5 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.