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Q2

Lead Site Reliability Engineer

Posted 10 Days Ago
Be an Early Applicant
Hybrid
Bangalore, Bengaluru, Karnataka
Senior level
Hybrid
Bangalore, Bengaluru, Karnataka
Senior level
The Lead Site Reliability Engineer role involves supporting cloud infrastructure, leading projects to improve systems, and mentoring engineers. A focus on Azure is essential along with experience in DevOps practices and infrastructure automation.
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As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients.  At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

We are an Azure-focused Cloud Engineering team that provides infrastructure and orchestration support to our product engineering organization.

Our team's mission includes:

  • Acting as domain experts on Azure Cloud for the Q2 organization
  • Supporting product development teams with cloud infrastructure and monitoring
  • Maintaining standards for secure, highly available infrastructure
  • Scaling our application infrastructure to ensure a positive customer experience

 

In 30 days you will:

  • Meet and work with partner teams
  • Learn our products, systems, and areas of responsibility
  • Get your hands dirty with our infrastructure
  • Work your first tickets with your onboarding buddy

In 60 days you will:

  • Begin to work independently on routine tasks.
  • Gain experience in our systems by delivering project work
  • Work with your manager on your Q2 career development plan
  • Contribute your fresh perspective to team patterns and processes

In 90 days you will:

  • Lead projects to improve our infrastructure
  • Collaborate independently with partner teams
  • Contribute technical expertise to incident response and architectural discussion
  • Work to improve our monitoring and alerting systems

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

  • Typically requires a Bachelor’s degree in Computer Science and a minimum of 8 years of related experience; or an advanced degree with 5+ years of experience; or equivalent related work experience primarily with C#, .NET and Azure
  • 5+ years of professional experience with a public cloud provider (Azure, GCP, AWS)
  • 5+ years of professional experience working with CI/CD pipelines on any platform (GitLab, TeamCity, Jenkins, Azure-Devops)
  • Proficiency in one or more programming (e.g. C#, Java, Python, Go, Javascript) and scripting (e.g. Bash, Python, Powershell) languages
  • Empathy for the end user and a desire to measure your work by both the customer value and technical quality
  • A bias for action tempered with thinking about the implications of the work you're doing
  • Enthusiasm for the field and professional development/improvement outside the day-to-day job
  • Strong preference for automating repetitive manual tasks
  • 5+ years experience in a DevOps, Platform, or SRE role
  • 5+ years experience with an Infrastructure as Code technology (Terraform or similar)
  • 5+ years experience with Kubernetes or similar container orchestration technology
  • Experience with monitoring, logging, and dashboard technologies
  • Experience leading cross-team projects and mentoring other engineers

#LI-RR

This position requires fluent written and oral communication in English.

Health & Wellness

  • Hybrid Work Opportunities

  • Flexible Time Off 

  • Career Development & Mentoring Programs 

  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

  • Community Volunteering & Company Philanthropy Programs 

  • Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Top Skills

.Net
Azure
Azure Devops
Bash
C#
Gitlab
Go
Java
JavaScript
Jenkins
Kubernetes
Powershell
Python
Teamcity
Terraform

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