Lead Site Reliability Engineer - Azure SRE/DevOps - Neovest - Athens

Job Description
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect
As a Lead Site Reliability Engineer at JPMorgan Chase within Neovest, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and proficient advanced experience
• Experience with Microsoft Azure and Azure Cloud products (e.g. Azure DevOps, VM, AKS, ExpressRoute, etc.)
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
• Fluency in at least one programming language such as (e.g. C#, .Net, Python, etc.)
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Datadog, Splunk, Dynatrace, Grafana, Prometheus, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology

Preferred qualifications, capabilities, and skills

• Familiarity with GCP, AWS ECS, EKS & Terraform
• Experienced in optimizing Microsoft 365 infrastructure, including SharePoint Online, Exchange Online, OneDrive, and Teams, with expertise in using Splunk and Azure to facilitate the migration from monolithic to distributed services.
• Experience with cloud infrastructure management.
• Demonstrated achievements with automation of operational excellence; especially pro-active monitoring.
• Ability to teach new programming languages to team members
• Ability to expand and collaborate across different levels and stakeholder groups
• English skills: advance

About the Innovation Lab in Athens
We recently moved into our new office in Athens, Greece. This investment is to support our organic growth in the country and to bolster the innovation efforts of our Payments and Markets business globally.
J.P. Morgan first opened its doors in Greece more than five decades ago, and today we provide products and services from across our Investment Banking, Payments and Asset & Wealth Management businesses to a number of local and multinational Greek clients.
Greek male nationals must have completed or have no obligatory military service obligations
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.