Leads planning and execution of global, cross-functional projects for Mastercard’s Shared Services Organization. Responsibilities include scheduling, milestone tracking, process improvement, status reporting, stakeholder communication, operational data analysis, risk management, and coordination across internal teams, regions, and third-party providers.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Project Manager
The Global Business Services Center Service Management team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills. The group acts as an internal consultant supporting the Shared Services Organization which today supports three primary verticals: Finance, People and Capability and Law, Franchise and Integrity.
The primary responsibility will be supporting the successful identification, planning and execution of projects within our Shared Services Organization and stakeholder groups. The qualified candidate will be a member of a highly visible team working closely with Operational Work Stream Leads and Key Internal Customers to identify opportunities, develop appropriate planning and execute on projects.
This position requires a highly collaborative individual with strong process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional constituencies.
Role:• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones• Provide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements• Develop, run and distribute status and progress reports to update leadership and project team members• Regularly communicates to senior management regarding the status of specific project deliverables• Perform analysis and assessment activities to provide stakeholders with timely updates
All About You:• Experience in large-scale, cross functional transformation initiatives• Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma)• Professional services or consulting experience a plus• Project and/or Program Management experience, with a good understanding of a typical lifecycle• Experience with risk management and investigation, consulting and strategic judgement, and business process assessment• Excellent communication (written, oral and presentation) and interpersonal skills• Experience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization
Experience with Human Resources functions, platforms, and organizations is a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Project Manager
The Global Business Services Center Service Management team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills. The group acts as an internal consultant supporting the Shared Services Organization which today supports three primary verticals: Finance, People and Capability and Law, Franchise and Integrity.
The primary responsibility will be supporting the successful identification, planning and execution of projects within our Shared Services Organization and stakeholder groups. The qualified candidate will be a member of a highly visible team working closely with Operational Work Stream Leads and Key Internal Customers to identify opportunities, develop appropriate planning and execute on projects.
This position requires a highly collaborative individual with strong process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional constituencies.
Role:• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones• Provide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements• Develop, run and distribute status and progress reports to update leadership and project team members• Regularly communicates to senior management regarding the status of specific project deliverables• Perform analysis and assessment activities to provide stakeholders with timely updates
All About You:• Experience in large-scale, cross functional transformation initiatives• Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma)• Professional services or consulting experience a plus• Project and/or Program Management experience, with a good understanding of a typical lifecycle• Experience with risk management and investigation, consulting and strategic judgement, and business process assessment• Excellent communication (written, oral and presentation) and interpersonal skills• Experience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization
Experience with Human Resources functions, platforms, and organizations is a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead and coordinate Finance and Regulatory projects across global stakeholders. Plan, execute, and report project schedules and risks; improve processes and tooling; maintain data integrity; produce dashboards, reports, and status updates for senior leadership; and drive process optimization and cost-savings initiatives.
Top Skills:
Lean Six Sigma
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads multiple software engineering teams responsible for secure, scalable, and resilient payment-network platforms. Sets technical direction, owns portfolio delivery, develops engineering leaders, and partners with product, architecture, operations, security, and business teams. Establishes standards for quality, automation, reliability, release readiness, and continuous improvement while managing hiring, performance, succession planning, and career development.
Top Skills:
AgileAPIsCi/CdCloud-Native DeliveryEvent-Driven SystemsJavaMicroservicesObservabilitySpring Boot
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Designs and builds secure, scalable data platforms and control-plane services across public cloud, on-premises, and sovereign environments. Architects lakehouse, distributed, batch, streaming, API, metadata, governance, and data-sharing solutions using modern cloud and open-source technologies. Establishes data-product, data-contract, security, reliability, and observability standards; develops production-quality software; optimizes infrastructure and costs; and mentors engineers while influencing technical direction across teams.
Top Skills:
Amazon EksApache IcebergApache PolarisSparkAws Glue Data CatalogAws IamAws S3Azure Data FactoryAzure Data Lake StorageAzure Key VaultAzure Kubernetes ServiceAzure RbacCi/CdDatabricksDelta LakeGitGrpcInfrastructure As CodeJavaKubernetesMicrosoft Entra IdParquetPysparkPythonRestSnowflakeTrinoUnity Catalog
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
