Job Description
Join our Human Resources Control Management (CM) Team today! This role offers an opportunity to contribute to maintaining a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk.
As a Control Manager - Vice President on the HR Controls team, you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. The HR Controls team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting.
Job Responsibilities:
- Provide subject matter expertise in relation to operational risks as it relates to Global Operations, this includes areas such as Payroll, Retirement, Mobility, Benefits, Employee Data, Compensation and other operational systems and workflows
- Partner with key senior stakeholders within Global Operations to identify and assess risks and provide control expertise on the design of controls to mitigate data related risks
- Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies
- Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
- Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs.
- Translate business requirements into effective and streamlined robust control solutions
Required qualifications, capabilities, and skills:
- Bachelor's degree or equivalent experience required
- 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
- Strong knowledge of data risk management and working experience of data governance, protection, classification, retention, destruction, quality and data use; and how to apply that to an operational and/or a technology environment
- Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Exceptional interpersonal skills; exceptional collaboration and relationship building skills
- Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk
- Implementation skills including:writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
Preferred qualifications, capabilities, and skills:
- Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including, Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data (Privacy and Data Laws), Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, payroll Tax, Timekeeping, Retirement)
- Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment
- Ability to understand a process and associated risk to inform control design
Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.
Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
We are unable to provide relocation assistance for this role at this time.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
