Provide timely and efficient customer support, manage inquiries, and maintain information confidentiality while adhering to company policies.
Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.
Job title:
Executive - Customer ManagementJob Description:
Deliver timely and efficient support according to customer requirements and SLA
Responsible for the care, accuracy, confidentiality, security and maintenance of information
Adhere to all policies, processes and business rules
Manage follow up enquires and administration
WEBCHAT EXPERIENCE MANDATORY
Location:
Mumbai,
IndiaTime Type:
Full timeContract Type:
PermanentTop Skills
Webchat
Similar Jobs
5 Days Ago
Information Technology
The role involves managing relationships with consultants, resolving customer queries, ensuring compliance with procedures, and collaborating with teams globally.
Information Technology • Consulting
This role focuses on managing customer interactions efficiently, achieving KPIs, and resolving complaints for a positive customer experience.
Information Technology • Consulting
Manage customer inquiries through calls, ensuring efficient resolution of complaints while achieving KPI targets and maintaining data protection standards.
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
