The Executive - Customer Experience position involves managing and enhancing customer experiences, likely including direct interaction with clients, resolving inquiries, and acting as a liaison between customers and the company. Emphasis may also be on understanding customer needs and providing solutions to improve satisfaction.
Executive - Customer Experience-ICustomer Experience Agent 2
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As an Executive in Customer Experience, you will manage customer interactions across multiple channels, ensuring high satisfaction through prompt resolutions. Your role will involve understanding customer queries, providing insightful feedback for product improvements, and meeting productivity targets to drive efficiency and loyalty.
News + Entertainment • Sports • Esports
As an Executive - Customer Experience, you will lead the customer experience strategy by ensuring customer satisfaction across all touchpoints. Responsibilities include handling customer inquiries via calls, emails, and chats, providing resolutions, and leveraging customer feedback for product enhancement.
News + Entertainment • Sports • Esports
As an Executive - Customer Experience, you will enhance customer interactions and satisfaction by managing inquiries through various channels, achieving response targets, and providing prompt resolutions. Responsibilities include providing customer feedback for product improvements and ensuring a high level of service excellence to foster loyalty.
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.