Director, Product Development Engineering

Description and Requirements
Somos expertos y reconocidos a nivel mundial como líderes en seguros. Tenemos más de 150 años de experiencia entregando lo mejor en seguros de vida, rentas vitalicias y programas de beneficios a más de 90 millones de clientes, en 50 países del mundo. En México, somos la aseguradora #1 de personas en el país, con más de 10 millones de asegurados.
Seasoned professional with extensive experience leading Digital Technology transformation initiatives within financial‑services environments and multinational organizations. Recognized for a results‑driven approach, strong IT leadership, and advanced agile delivery capabilities, enabling the efficient execution of high‑impact, business‑critical initiatives.
This role ensures the implementation of secure, scalable and reliable digital platforms, aligned with MetLife's New Frontier Strategy. The primary responsibility is to work closely with Digital Business Mexico, ensuring that Digital Technology decisions are consistent with business priorities, customer experience expectations and enterprise‑wide architectural standards.
Committed to information security, regulatory compliance and best practices, this leader will ensure that MetLife Mexico's digital ecosystem remains resilient, innovative and aligned to global vision.
VALUE PROPOSITION

Strategic Vision
Ensure Digital Technology strategies remain fully aligned with business objectives, enabling the execution of long‑term transformation goals.

Operational Efficiency
Optimize IT operations through standardized processes, robust governance, automation and modern technology frameworks that drive cost efficiency.

Innovation & Competitive Advantage
Enable new digital capabilities, enhance customer experience and identify emerging technologies that accelerate MetLife's position in the market.

Risk Management & Compliance
Maintain adherence to regulatory requirements and industry standards, incorporating strong cybersecurity practices and managing operational risks.

Talent Development & Team Building
Build, coach and inspire high‑performing Digital Technology teams, fostering collaboration, innovation and continuous learning within a dynamic environment.

KEY RESPONSIBILITIES
Digital Technology Leadership

• Lead end‑to‑end strategy, development, governance and performance of all digital assets, including websites, mobile apps, portals and emerging digital channels.
• Ensure reliable, secure, measurable and scalable digital experiences aligned to global standards and enterprise architecture.

Business Partnership

• Act as the primary Digital Technology partner for Mexico's digital portfolio, representing technology needs, priorities and roadmaps.
• Collaborate with business leaders to identify digital opportunities and deliver value‑adding solutions.

Execution & Delivery

• Implement new delivery models based on agile methodologies (Scrum, SAFe or similar).
• Oversee project scope, business requirements and process optimization across digital platforms.
• Lead continuous improvement efforts, moving the organization from reactive detection to proactive prevention of service disruptions.

Innovation

• Identify, design and implement short‑term innovative solutions that solve current business challenges while building the foundation for long‑term transformation.
• Leverage global, regional and industry best practices to accelerate delivery and optimize capabilities.

Service Model & Architecture

• Design and evolve a service‑oriented model focused on business capabilities.
• Ensure alignment with global architecture, reuse of enterprise assets and reduction of redundant technology investments.

Budgeting & Control

• Collaborate with finance and internal teams to define and execute IT budgets.
• Ensure operational compliance with local regulations and corporate policies.

Talent Management

• Provide clarity on responsibilities, standards and deliverables to all team members.
• Offer continuous and constructive feedback, enabling individual and team performance.
• Establish yearly performance goals and conduct talent reviews to support growth and career progression.

SKILLS & CAPABILITIES

• Strategic Vision & Planning - Ability to define long‑term Digital Technology direction aligned with business and enterprise priorities.
• Leadership - Strong ability to inspire, mentor and influence teams toward organizational outcomes.
• Technical Expertise - Deep understanding of digital platforms, cloud technologies, integration architecture, infrastructure services and industry technology trends.
• Project Management - Capable of overseeing complex IT initiatives, including budgeting, scheduling and resource allocation using agile best practices.
• Communication - Strong negotiation and stakeholder‑management skills across all organizational levels.
• Innovation - Ability to identify problems, propose creative solutions and drive execution of new ideas.
• Team Development - Proven experience building, developing and retaining high‑performance Digital Technology teams.

CANDIDATE QUALIFICATIONS
Business Knowledge / Technical Skills

• Bachelor's degree in Computer Science, Information Systems, Engineering or related field.
• 15+ years of IT experience, including 5+ years in Director‑level or senior technology leadership roles.
• Fluency in Business English (spoken and written).
• Strong leadership, communication and negotiation abilities.
• Experience working in multinational environments with cross‑functional and global teams.
• Cultural adaptability and strong decision‑making skills.

KEY RELATIONSHIPS

• Reports to: VP IT - Mexico
• Internal interaction with: VPs, AVPs, Directors and Managers across cross‑functional areas (Digital, Operations, Risk, Finance, Legal, Compliance, Regional/Global IT).
• Direct Reports: Engineers, developers, functional analysts, application owners and agile team leads.

En MetLife tenemos el compromiso de fomentar la diversidad entre colaboradores y colaboradoras, a través de un trato no discriminatorio por motivos de raza, expresión / identidad de género, orientación sexual, religión, edad, nacionalidad, estado civil, discapacidades, condición física o económica. No se realizan pruebas de VIH ni embarazo como requisito para ingreso, permanencia o ascenso, y existe igualdad de oportunidades laborales.
Beneficios que Ofrecemos
Nuestros beneficios están diseñados para cuidar su bienestar holístico con programas para la salud física y mental, el bienestar financiero y el apoyo para las familias. Ofrecemos seguro de gastos médicos mayores, seguro de vida en combinación con un paquete de compensación competitivo junto con bonificaciones por rendimiento, fondo de ahorro y plan de pensiones. También ofrecemos permisos parentales y de adopción ampliados, así como beneficios adicionales como tiempo libre de voluntariado, días libres por su cumpleaños y el Día del Patrimonio Cultural, eventos culturales y deportivos, ¡y mucho más!
Acerca de MetLife
Reconocida en la lista de la revista Fortune de las "Empresas más admiradas del mundo" de 2025 y en la lista de los 25 mejores lugares para™ trabajar en el mundo de Fortune para 2025, MetLife, a través de sus subsidiarias y afiliadas, es una de las principales empresas de servicios financieros del mundo; proporcionando seguros, anualidades, beneficios para empleados y gestión de activos a clientes individuales e institucionales.
Nuestro propósito es simple: ayudar a nuestros colegas, clientes, comunidades y al mundo en general a crear un futuro más seguro.Unidos por un propósito y guiados por nuestros valores fundamentales - Ganar Juntos, Hacer lo Correcto, Entregar Impacto sobre Actividad y Pensar en el Futuro - estamos inspirados para transformar el próximo siglo en los servicios financieros. En MetLife, es #AllTogetherPossible ¡Únete a nosotros!
At MetLife, we are committed to fostering diversity among employees, through non-discriminatory treatment for reasons of gender, gender expression, sexual orientation, religion, age, nationality, marital status, disability, physical or economic condition, HIV and embarrassment as a requirement for entry, permanence or ascension and there is equal employment opportunities.
#BI-Hybrid