About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.
Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.
About the Role
We are seeking a seasoned and strategic Finance Director & Country Lead to oversee the financial strategy and operations for our India entity, ensuring alignment with global objectives and compliance with local regulations. This is a high-impact role that combines financial leadership with operational oversight of the India office. You will serve as a trusted leader on the ground, ensuring India operates smoothly, stays connected to global priorities, and in partnership with People Ops sustains a consistently, high-performing, and engaging work environment. As the connective tissue between our India operations and global leadership, you will represent local business needs, empower regional leaders, and drive initiatives that enhance financial performance, operational efficiency, and team effectiveness across JustAnswer’s India teams. The ideal candidate brings strong accounting, tax, and operational expertise, excellent leadership and stakeholder management skills, and a proactive, solution-oriented mindset to drive both financial discipline and business continuity across our India operations.
What You’ll Do
Strategic Financial and Operational Leadership
- Define and execute financial strategy aligned with the company’s overall goals.
- Provide financial leadership on key business decisions, growth initiatives, and strategic partnerships.
- Serve as the senior-most leader and primary representative of the company in the India office.
- Act as an advisor and bridge between global leadership and local teams, aligning country operations with global company strategy, culture, and goals.
- Represent the company's interests with external stakeholders including vendors, government entities, and community partners.
- Build a positive reputation for JustAnswer in the local market as an employer of choice.
India Financial Operations, Reporting & Compliance
- Oversee all accounting operations, ensuring timely month-end close, reconciliations, and compliance with US GAAP, IFRS, and Indian GAAP.
- Review and certify financial statements (P&L, Balance Sheet, Cash Flow) for accuracy and completeness.
- Lead quarterly and annual statutory audits and coordinate with external auditors.
- Ensure timely compliance with all local tax obligations, including GST, TDS, corporate income tax, and regulatory filings.
- Maintain strong internal controls and governance to safeguard assets and ensure financial integrity.
- Continuously improve workflows and automation within the finance function.
- Support payroll compliance.
Treasury & Cash Flow Management
- Manage cash flow and capital requirements to support operational and strategic objectives.
- Build and maintain relationships with banking partners to oversee investment and liquidity planning.
- Manage foreign exchange transactions and repatriation in line with Indian regulations.
US Accounting Support
- Continue building a team that will provide seamless support to US accounting and finance operations.
- Work with the US Controller to identify new ways to expand the footprint of India accounting team in support of global finance operations
Risk Management & Compliance
- Identify and mitigate financial, operational, and regulatory risks.
- Ensure adherence to company policies and evolving regulatory requirements.
- Ensure adherence to local laws and regulations, partnering with global legal teams.
People & Team Leadership
- Continue building and lead a high-performing finance team in India.
- Mentor and develop team members with a focus on accountability, growth, and collaboration.
- Foster a positive, inclusive, and high-performance workplace culture consistent with the company's values.
- Be a visible, approachable leader to all local employees, promoting collaboration, engagement, and accountability.
- Provide guidance, mentorship, and support to team leads and employees, helping develop local leadership capabilities.
Cross-Functional & Global Collaboration
- Serve as a strategic advisor to the VP of Finance and senior global leadership.
- Partner with People Ops, Legal, and other functional leaders to support business priorities.
- Collaborate with global and regional teams on closing activities and financial reviews.
Operational Management
- Serve as the operational lead for the India office, ensuring alignment with both local expectations and global standards.
- Drive a culture of continuous improvement, integrity, and operational excellence.
- Oversee lease agreements, facility management, vendor contracts, and procurement.
- Lead initiatives to improve office operations, employee experience, and cost efficiency.
What We’re Looking For
- 12+ years of progressive experience in finance and accounting roles, with increasing leadership responsibility.
- Proven track record of managing finance functions in complex, multi-national environments.
- Proven experience leading a country office or local team within a global organization, with a strong sense of ownership and accountability.
- Comfortable serving as the face and voice of the local office, representing the company’s values and interests internally and externally.
- Expertise in IFRS, Indian GAAP, and tax regulations (direct & indirect).
- Chartered Accountant (CA), MBA in Finance, or Master’s in Finance/Accounting.
- Strong communication, leadership, and analytical skills.
- Skilled in managing day-to-day office operations including facilities, vendor contracts, compliance, and local budgeting.
- Ability to thrive in both structured and fast-paced, entrepreneurial environments.
- Proactive, adaptable, and solution-oriented mindset.
- Excellent communicator who can distill local insights and communicate effectively with global leadership.
Why Be Part of the Finance Team
As the Finance Director & Country Lead – India, you won’t just be leading numbers—you’ll be shaping the future of our India operations and helping drive our global financial strategy. Here’s why this is a unique and rewarding opportunity:
- Senior Leadership Impact: Be a key decision-maker driving strategy, execution, and growth at the regional level.
- Global Collaboration: Work cross-functionally with top-tier talent in the US, Ukraine, and other global locations.
- Tech-Driven Finance: Implement and optimize systems that support automation, AI, and smarter decision-making.
- Strategic & Operational Ownership: Go beyond numbers—own and lead the full India office experience.
- Career Growth & Visibility: Partner closely with global leadership and grow your career in a high-impact role.
- Culture of Innovation: Join a mission-driven company that values bold ideas, continuous learning, and inclusive leadership.
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Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.
Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!
Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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