Digital Learning Senior Analyst

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Job Description
OBJECTIVES/PURPOSE

• The Senior Training Analyst role focuses on delivering and improving training across ERP products, ensuring alignment with the ERP Product Management vision while providing an effective end-user experience.

• This role emphasizes identifying opportunities to enhance learning, optimize content quality, streamline training management, improve knowledge transfer, and reduce training costs.

ACCOUNTABILITIES

• Training Material Development and Maintenance

• Develop high-quality training materials and assets across ERP products, ensuring clarity, ease of learning, and alignment with the ERP Product Management vision.

• Ensure all training materials meet established quality standards and adhere to material development protocols.

• Manage the training inventory, track approvals, and oversee governance for language-translated assets.

• Facilitate the review and approval process of materials with subject matter experts to ensure content accuracy.

• Learning Systems Management

• Oversee activities related to Learning Management Systems (LMS) and Document Management Systems (DMS), applying quality standards and ensuring seamless system operation.

• Ensure training documentation adheres to Takeda's organizational standards, Global IT Compliance Regulations, and GxP requirements.

• Maintain accurate training records and track compliance with established governance processes.

• Continuous Improvement

• Analyze user feedback to refine and enhance training content for improved user experience.

• Continuously seek opportunities to improve learning processes, content quality, and training operations.

• Incorporate innovations and best practices into training development to drive effective knowledge transfer and cost efficiency.

• Stakeholder Collaboration and Alignment

• Work with key stakeholders to ensure training content reflects organizational goals, user needs, and global standards.

• Ensure proper governance and structure for the translation process, maintaining the integrity of training materials across languages and regions.

• Support communication and change management initiatives within the Change and Communications team, contributing to team goals as needed.

• Compliance and Governance

• Ensure all training materials and practices align with Takeda's compliance frameworks and organizational policies.

• Uphold strict adherence to quality assurance standards in all LMS- or DMS-related activities.

• Support audits and reviews by maintaining accurate, compliant, and up-to-date records.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Education

• Bachelor's degree in a relevant specialization area (e.g., Training, IS, HR with L&D Specialization) is essential.

Experience

• 1-2 years of experience in training within an IT function is preferable.

• Experience developing and delivering training across multiple platforms and formats.

• Desirable: Experience specifically in training development and delivery for ERP products such as SAP, JDE, Ariba.

Technical Skills

• Ability to develop training materials (text and design).

• Solid IT skills and the ability to quickly learn new project systems, tools, and design applications.

Language Skills

• Excellent English language skills (required).

• Additional language skills (e.g., Japanese, German, French, Spanish, Portuguese, Russian, Chinese) are desirable.

Other Competencies

• Strong ability to work independently and collaboratively as part of a team.

• Proven ability to succeed in multi-cultural teams and build strong relationships with global stakeholders.

• A strong executor with the ability to implement deliverables within timelines.

• Capacity to adapt to new methodologies and innovative approaches.

• Flexible to travel to countries or regions as necessary.

• Open-minded and forward-thinking with a willingness to embrace new ways of working.

Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time