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RAIDMAX TECHNOLOGIES PVT LTD

CUSTOMER SUPPORT EXECUTIVE

Reposted 2 Hours Ago
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In-Office
Kolkata, West Bengal, IND
Entry level
In-Office
Kolkata, West Bengal, IND
Entry level
Provide outbound technical support to UK/Canada clients via phone. Troubleshoot basic technical issues, follow training and scripts, document interactions, and pursue incentive targets. Afternoon-shift, full-time role with training stipend and Sunday off.
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Company Description

it is an international contact centre

Job Description

Full-time, Fresher

Urgent Opening for Tech-Support Executive post (Outbound voice process)

JOB ROLE: - Providing technical help to the UK / CANADA clients

CRITERIA: -

1. Good communication skill in English

2. Min qualification should be (10+2)

3. Should be comfortable in Afternoon shift ( 3 PM - 10 PM )

4. Max age should not exceed 30 years old

TIMING: - 3 pm to 10 pm (Afternoon)

SALARY: - 7000 to 11000 (Fixed) + incentives

BENEFITS: -

1. Fixed off on Sunday

2. Fixed salary

3. No target for fresher

4. Efficient training for fresher and stipend during training will be provided

5. No rotational shift

6. Allowances

7. Huge incentives

8. Salary hike after every 3 months

Interview is going on.Come down with 1 copy of CV and 1 photo.

CONTACT: - HR - 9051382777

Qualifications

MINIMUM H.S. PASS

GOOD COMMUNICATION SKILL IN ENGLISH 

BASIC COMPUTER KNOWLEDGE 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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