Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Dassault Systemes 3DEXPERIENCE Platform ENOVIA
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure that the software solutions are scalable and high-performing. You will utilize modern frameworks and agile practices to deliver effective results, contributing to the overall success of the projects you are involved in.

Roles & Responsibilities:
Provide L1.5 and L2 support for 3DEXPERIENCE, CATIA, SOLIDWORKS, and DraftSight applications.
Analyze, troubleshoot, and resolve complex application, access, and integration issues escalated from L1 support.
Manage Incidents and Service Requests in ServiceNow (SNOW) while ensuring SLA compliance and proper documentation.
Support and troubleshoot integrations between CAD tools and the 3DEXPERIENCE platform, including roles, groups, and permissions.
Coordinate with L3, infrastructure teams, and vendors for critical issues, root cause analysis, and permanent fixes.
Document resolutions, known issues, and workarounds to improve knowledge base and reduce repeat incidents.
Professional & Technical Skills:
1.Must know 3DEXPERIENCE, CATIA, SOLIDWORKS, DraftSight applications and MQL.
2.Familiar with ITIL process .
Additional Information:
Professional Experience(The field is mandatory)
1. Must have 3+ years of experience in native application including Catia,Solidworks, Draftsight with 3dexperience integration
2. Outstanding all-round communication skills and ability to work collaboratively
3. Team player and work closely with other peers.
4. This position is based at our Kolkata office.
5. A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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