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Accenture

Custom Software Engineer

Posted 2 Days Ago
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In-Office
Ahmedabad, Gujarat
Senior level
In-Office
Ahmedabad, Gujarat
Senior level
Leads the design, development, configuration, and enhancement of ServiceNow-based software solutions, with a focus on IT Operations Management. Coordinates cross-functional teams, makes technical decisions, resolves complex platform issues, ensures best-practice implementation, mentors junior staff, and oversees project delivery against quality and timeline expectations.
The summary above was generated by AI
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Operations Management (ITOM)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications. This role requires taking ownership of the project lifecycle, coordinating with various stakeholders, and ensuring that the applications meet the desired requirements. The engineer acts as the main liaison for the project, guiding the team through challenges and driving the successful delivery of solutions. Collaboration and proactive problem-solving are key aspects of the daily routine, along with continuous evaluation and refinement of the software to align with evolving needs.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Oversee the implementation of best practices and ensure adherence to project standards.
- Mentor junior team members to support their professional growth and development.
- Facilitate effective communication between cross-functional teams to align project goals.
- Continuously monitor project progress and adjust plans to meet deadlines and quality expectations.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM).
- Strong knowledge of IT service management processes and workflows.
- Experience in configuring and customizing ServiceNow modules to meet business requirements.
- Ability to troubleshoot and resolve complex technical issues within the ServiceNow platform.
- Familiarity with integration techniques and tools to connect ServiceNow with other enterprise systems.
- Understanding of cloud infrastructure and its impact on IT operations management.

Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our Coimbatore office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture Kolkata, West Bengal, IND Office

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Accenture Kolkata, West Bengal, IND Office

Kolkata, West Bengal, India

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