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Information Technology
Design, build, configure, troubleshoot, and enhance custom applications using O9 Solutions to support business processes and demand planning. Collaborate with stakeholders and multiple teams, make technical decisions, manage team performance, mentor junior engineers, resolve application issues, and improve development processes. Apply software design principles, agile methodologies, integration techniques, data management, monitoring, and incident management practices.
Top Skills:
AgileO9 Solutions
Information Technology
Develop and enhance custom software solutions using Adobe Workfront, modern frameworks, and agile practices. Responsibilities include designing and coding scalable applications, integrating solutions with enterprise systems, troubleshooting issues, improving performance and reliability, documenting development processes, collaborating with cross-functional teams, and mentoring junior team members.
Top Skills:
Adobe WorkfrontAgile Methodologies
Information Technology
Lead the architecture, design, implementation, migration, configuration, and deployment of NICE InContact cloud contact center solutions. Integrate voice, chat, email, SMS, IVR, bots, routing, workforce management, CRM, ERP, and other enterprise systems. Serve as the platform SME, establish governance and compliance practices, troubleshoot complex issues, mentor teams, and drive continuous improvement across secure, scalable customer experience environments.
Top Skills:
Amazon ConnectAPIsCi/CdCRMDevOpsErpGenesys Cloud CxIvrMicrosoft DynamicsMiddlewareNice IncontactSalesforceSprinklrVersion ControlWfm
Develop and enhance custom software components using Salesforce Data 360, modern frameworks, integration techniques, and agile practices. Design scalable architectures, troubleshoot complex systems, collaborate across teams, make technical decisions, improve processes, and mentor junior engineers. The role requires at least five years of Salesforce Data 360 experience and 15 years of full-time education, and is based in Pune.
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Salesforce Data 360
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software components that integrate seamlessly within larger systems or applications. The role requires continuous collaboration with various teams to ensure that solutions are scalable and meet evolving business requirements. The work environment embraces agile methodologies, encouraging iterative development and frequent feedback to enhance software performance and reliability. This position demands a proactive approach to problem-solving and innovation, ensuring that the software solutions remain aligned with organizational goals and user expectations.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within project workflows.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Data 360.
- Strong knowledge of software development lifecycle and agile methodologies.
- Experience in designing scalable and maintainable software architectures.
- Ability to troubleshoot complex system issues and provide effective solutions.
- Familiarity with integration techniques and data management within enterprise environments.
- Excellent communication skills to facilitate collaboration across diverse teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Salesforce Data 360.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Salesforce Data 360
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software components that integrate seamlessly within larger systems or applications. The role requires continuous collaboration with various teams to ensure that solutions are scalable and meet evolving business requirements. The work environment embraces agile methodologies, encouraging iterative development and frequent feedback to enhance software performance and reliability. This position demands a proactive approach to problem-solving and innovation, ensuring that the software solutions remain aligned with organizational goals and user expectations.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within project workflows.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Data 360.
- Strong knowledge of software development lifecycle and agile methodologies.
- Experience in designing scalable and maintainable software architectures.
- Ability to troubleshoot complex system issues and provide effective solutions.
- Familiarity with integration techniques and data management within enterprise environments.
- Excellent communication skills to facilitate collaboration across diverse teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Salesforce Data 360.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Kolkata, West Bengal, IND Office
Unitech Hi-Tech Structures Limited (It/Ites Sez), Block No. Dh Plot. DH1, DH2, DH3, next to Gate No:3, Action Area I, Rajarhat, Kolkata, West Bengal, India, 700156
Accenture Kolkata, West Bengal, IND Office
Kolkata, West Bengal, India
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
