Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Business Requirements Analysis
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
We are seeking an experienced PEGA Lead Business Analyst with strong domain expertise in banking and financial services to lead business analysis and solution definition for large-scale PEGA-based transformation programs. The role requires close collaboration with business stakeholders, architects, and delivery teams to translate business needs into effective PEGA solutions while ensuring alignment with banking regulations, processes, and best practices.
Key Roles and Responsibilities
Business Analysis & Consulting
Lead requirement discovery, analysis, and documentation for PEGA implementations across banking functions such as Retail Banking, Corporate Banking, Payments, Lending, or Onboarding.
Act as a trusted advisor to business stakeholders, providing solution recommendations aligned to PEGA capabilities and banking domain needs.
Drive workshops, design sessions, and stakeholder discussions to define current-state and future-state processes.
PEGA Solution Alignment
Translate business requirements into PEGA-aligned artifacts such as user stories, functional specifications, and decision rules.
Guide teams on PEGA fitment, identifying out-of-the-box vs. custom solution approaches.
Collaborate closely with PEGA Architects and System Architects to ensure business intent is preserved during design and build.
Leadership & Governance
Mentor and guide junior business analysts on PEGA methodology and banking domain practices.
Ensure adherence to Agile/Scrum delivery practices and standard BA governance.
Support UAT planning, test scenario reviews, defect triage, and business sign-offs.
Stakeholder & Risk Management
Manage stakeholder expectations across business, compliance, and technology teams.
Identify requirement risks, regulatory impacts, and process gaps early and drive timely resolution.
Required Qualifications & Skills
10+ years of experience as a Business Analyst.
Strong banking domain knowledge (Retail, Corporate, Cards, Payments, Digital Banking, or Lending).
Must have Certified PEGA Business Architect (CBA) or higher certification preferred.
Proven experience working in Agile delivery models.
Excellent communication, stakeholder management, and leadership skills.
Ability to work in large, distributed, and multi-vendor delivery environments.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Kolkata, West Bengal, IND Office
Unitech Hi-Tech Structures Limited (It/Ites Sez), Block No. Dh Plot. DH1, DH2, DH3, next to Gate No:3, Action Area I, Rajarhat, Kolkata, West Bengal, India, 700156
Accenture Kolkata, West Bengal, IND Office
Kolkata, West Bengal, India
